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Description
Cloudbeds delivers a comprehensive hospitality software ecosystem built to power growth and efficiency for hotels, hostels, and short-term rentals. Its all-in-one platform unites property management, reservations, distribution, payments, and guest engagement in a single connected system. The integrated Signals AI engine turns billions of hospitality data points into actionable insights, helping operators forecast trends, optimize pricing, and make faster decisions. Through tools like digital check-in, guest communication, and revenue marketing, Cloudbeds enhances both guest satisfaction and profitability. The platform integrates with 350+ partner apps and 300+ distribution channels, offering unmatched flexibility for different property types and business models. Hoteliers benefit from reduced manual work, faster staff onboarding, and real-time operational visibility across properties. Cloudbeds also offers 24/7 multilingual support, onboarding assistance, and a robust training hub through Cloudbeds University. Designed to scale with ambition, it empowers hospitality professionals to operate smarter, grow faster, and deliver exceptional guest experiences.
Description
While we recognize the distinctions between hostels and hotels, we firmly believe that each establishment possesses its own identity. Therefore, our management system is designed with adaptable features and optional paid enhancements to meet specific needs. It offers a user-friendly interface for staff without sacrificing the robust tools that managers require. By relieving staff from monotonous tasks, we empower managers with greater control and allow everyone to dedicate more time to guest experiences. We are committed to being your partners in success! This commitment ensures that our support is always complimentary, as we remain engaged even after the initial setup and training phases. Our team assists you in transitioning to our system and provides comprehensive training for your staff to effectively utilize necessary tools. Additionally, we are readily accessible via Skype, chat, or email in multiple languages, including English, Spanish, Portuguese, and Polish. FrontDesk Master allows for easy real-time booking management, making work smoother for everyone involved. With automated updates to channels and booking downloads, you can focus on what truly matters. Elevate your business with Pricepoint, a powerful mobile application that simplifies revenue management and helps you thrive. Our goal is to provide continuous support that adapts to your evolving needs, ensuring your success in the hospitality industry.
API Access
Has API
Yes
API Access
Has API
No
Integrations
4SUITES
Yes
Alchemer
Yes
Goki
Yes
Google Analytics
Yes
Google Docs
Yes
Infraspeak
Yes
Inn-Flow
Yes
LightCater
Yes
Mailchimp
Yes
Motileo
Yes
Integrations
4SUITES
No
Alchemer
No
Goki
No
Google Analytics
No
Google Docs
No
Infraspeak
No
Inn-Flow
No
LightCater
No
Mailchimp
No
Motileo
No
Pricing Details
Depends on location and property type
Free Trial
No
Free Version
No
Pricing Details
$25 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Cloudbeds
Founded
2012
Country
United States
Website
www.cloudbeds.com
Vendor Details
Company Name
FrontDesk Master
Country
Canada
Website
www.frontdeskmaster.com
Product Features
Channel Management
Campaign Management
Yes
Channel Analytics
No
Incentive Management
No
Inventory Control
Yes
Lead Management
No
Opportunity Management
No
Order Management
No
Partner Management
No
Product Management
No
Reseller Management
No
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
No
Employee Management
Yes
Extended Stay
Yes
Front Office Management
Yes
GDS / OTA Integration
Yes
Group Management
Yes
Guest Experience (GEM)
No
Housekeeping Management
Yes
Loyalty Program
No
Maintenance Management
Yes
Marketing Automation
Yes
Marketing Management
Yes
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
No
Reservations Management
Yes
Reviews Management
No
Single Property
Yes
Vacation Rental
Yes
Hostel Management
Cash Drawer Management
Yes
Dorms
Yes
Employee Management
No
GDS / OTA Integration
Yes
Housekeeping Management
Yes
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
No
Price Optimization
Yes
Private Rooms
Yes
Reservations Management
Yes
Hotel Channel Management
Inventory Management
Yes
Kill Switch
No
Promotions Management
Yes
Rate Management
Yes
Reservations Management
Yes
Restriction Management
Yes
Reservations
Activities Booking
No
Booking Notes
Yes
CRM
Yes
Customer Support
Yes
Group Reservations
Yes
Guest Management
Yes
Payment Processing
Yes
Promotions Management
Yes
Rate Management
Yes
Room Booking Management
Yes
Third Party Booking
Yes
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
No
Employee Management
Yes
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
No
Marketing Automation
No
Marketing Management
No
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
Yes
Reservations Management
No
Reviews Management
No
Single Property
Yes
Vacation Rental
No
Hostel Management
Cash Drawer Management
Yes
Dorms
Yes
Employee Management
Yes
GDS / OTA Integration
Yes
Housekeeping Management
Yes
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
Yes
Price Optimization
Yes
Private Rooms
Yes
Reservations Management
Yes
