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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Streamline your hospitality operations by implementing our cutting-edge hotel management software, which aligns with the industry's best practices tailored for your establishment. This software unifies all your hotels onto a cohesive and integrated platform, ensuring seamless connectivity. The front desk serves as a crucial indicator of guest service quality across all properties, thus demanding utmost efficiency in its operations. Our Hotel Management System (HMS) offers immediate access to essential information, including a current status report that provides a comprehensive overview of room occupancy, guest arrivals and departures, and other critical updates. It enhances convenience while significantly reducing clerical workload, thereby facilitating expected checkouts. Additionally, the cashier module empowers staff to manage transactions with ease, allowing for prompt bill settlements and minimizing the occurrence of late fees. Features like automatic room charges, direct posting of long-distance and local calls to guest folios, balance reports, debit and credit transfers, deposit summaries, and shift closings further enhance operational effectiveness, making the overall management process more efficient and user-friendly. This holistic approach not only boosts productivity but also elevates the overall guest experience at your hotel.

Description

TalQ is a sophisticated cloud-based call accounting system tailored specifically for the hospitality sector, featuring an automated voicemail capability. This innovative solution empowers hotels to accurately monitor and charge for customer calls and room service requests, which leads to enhanced billing accuracy and operational effectiveness. With its role-based access control, the platform ensures that data remains secure while allowing administrators to efficiently oversee user permissions. TalQ also includes integrated deployment monitoring, which consolidates data from various properties globally into a single platform, offering valuable insights through a user-friendly dashboard. The automated voicemail function not only streamlines customer communications but also boosts guest satisfaction by allowing for swift responses to inquiries. Furthermore, TalQ encompasses additional services such as mini bar management, wake-up calls, room service, and personal voice mailboxes, all of which enrich the overall guest experience. Its versatility is evident as the solution seamlessly integrates with both on-premises setups and cloud PBX systems, providing users with choices in how they deploy the service. Overall, TalQ represents a comprehensive tool designed to enhance operational workflows and elevate guest services.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$5 per room per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Cloud Wadi

Founded

1991

Country

United Arab Emirates

Website

cloudwadi.com/software/hotels-software/

Vendor Details

Company Name

QBurst

Founded

2004

Country

United States

Website

www.qburst.com/en-us/products/talq/

Product Features

Hospitality Property Management

Built-in Accounting No 
CRM No 
Catering No 
Employee Management No 
Extended Stay No 
Front Office Management No 
GDS / OTA Integration No 
Group Management No 
Guest Experience (GEM) No 
Housekeeping Management No 
Loyalty Program No 
Maintenance Management No 
Marketing Automation No 
Marketing Management No 
Multi-Property No 
Online Booking No 
Point of Sale (POS) No 
Reservations Management No 
Reviews Management No 
Single Property No 
Vacation Rental No 

Hotel Channel Management

Inventory Management No 
Kill Switch No 
Promotions Management No 
Rate Management No 
Reservations Management No 
Restriction Management No 

Product Features

Call Accounting

By-Extension Reporting No 
Call Duration No 
Call Monitoring No 
Call Volume No 
Caller Identification No 
Inbound Reporting No 
Outbound Reporting No 
Unattended Call Management No 
Who Answered Log No 

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