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features
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support

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Description

Consolidate all your social media platforms into a single hub. Effortlessly oversee various social media accounts while interacting with potential clients and existing customers to provide an exceptional social experience. Enjoy diverse scheduling capabilities to publish content across different channels at preferred intervals or on designated dates for optimal engagement. A user-friendly content calendar allows for a comprehensive overview of your posts. With CloudSocial, you can reply to comments, messages, and posts across multiple accounts instantly. Enhanced collaborative workflows improve team productivity and elevate customer satisfaction. Delve into analytics to extract valuable insights that inform your social media strategy. Generate easy-to-understand reports with a single click. Manage your social media endeavors smoothly with CloudSocial and strengthen your connections. By utilizing this platform, you not only streamline your efforts but also enhance your overall online presence.

Description

Enhance your social media outcomes by effortlessly publishing, responding, and analyzing content. Optimize your posting strategy by scheduling and refining your social media updates more effectively. You can also view previews of your posts on both desktop and mobile formats, allowing for immediate corrections of any mistakes. Take advantage of the Post Approval feature, which enables your teammates to review posts, boosting your confidence in what you share. Are you ready to elevate your performance and achieve better results? Utilize our nine insightful metrics to identify which content drives your objectives most effectively. Plus, with just a click, you can easily reschedule your top-performing posts to maximize engagement. This is what we truly define as efficiency in social media management. With these tools at your disposal, you can ensure your social media strategy is not only effective but also adaptable to your audience's needs.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook Yes 
Instagram Yes 
X (Twitter) Yes 
Blotout No 
Facebook Messenger Yes 
Flow.ai No 
Insocial No 
LinkedIn No 
Meltano No 
Stackreaction No 
VistaCreate Yes 
YouTube Yes 

Integrations

Facebook Yes 
Instagram Yes 
X (Twitter) Yes 
Blotout Yes 
Facebook Messenger No 
Flow.ai Yes 
Insocial Yes 
LinkedIn Yes 
Meltano Yes 
Stackreaction Yes 
VistaCreate No 
YouTube No 

Pricing Details

$13 per month
Free Trial Yes 
Free Version No 

Pricing Details

$26 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

CloudSocial Technologies

Founded

2019

Country

Singapore

Website

www.cloudsocial.io

Vendor Details

Company Name

Coosto

Founded

2010

Country

Netherlands

Website

www.coosto.com

Product Features

Social Media Management

Automated Publishing Yes 
Brand Tracking No 
Content Management No 
Customer Engagement Yes 
Multi-Account Management Yes 
Multi-User Collaboration Yes 
Post Scheduling Yes 
Reporting/Analytics Yes 
Social Media Monitoring Yes 

Social Media Marketing

Analytics Yes 
Automated Publishing Yes 
Contact Management No 
Content Management No 
Conversion Tracking No 
Customer Targeting Yes 
Keyword Filtering Yes 
Multi-Account Management Yes 
Post Scheduling Yes 

Social Media Monitoring

Audience Segmentation No 
Competitive Analysis No 
Configurable Alerts No 
Customer Engagement Yes 
Dashboard Yes 
Impact Scoring No 
Influencer Tracking No 
Reputation Management No 
Sentiment Analysis Yes 
Trend Tracking No 

Product Features

Artificial Intelligence

Chatbot Yes 
For Healthcare No 
For Sales Yes 
For eCommerce Yes 
Image Recognition No 
Machine Learning No 
Multi-Language Yes 
Natural Language Processing No 
Predictive Analytics No 
Process/Workflow Automation Yes 
Rules-Based Automation No 
Virtual Personal Assistant (VPA) No 

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages Yes 
Omni-Channel Yes 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis Yes 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Customer Service

Alerts / Escalation Yes 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics Yes 
Queue Management No 
Self Service Portal No 
Social Media Integration Yes 
Surveys & Feedback Yes 
Virtual Assistant No 
Workflow Management Yes 

Reputation Management

Campaign Management Yes 
Gamification No 
Response Management Yes 
Review Generation No 
Review Monitoring Yes 
Sentiment Analysis Yes 
Social Media Metrics Yes 
Social Media Monitoring Yes 
White Label No 

Social Media Management

Automated Publishing Yes 
Brand Tracking Yes 
Content Management Yes 
Customer Engagement Yes 
Multi-Account Management Yes 
Multi-User Collaboration Yes 
Post Scheduling Yes 
Reporting/Analytics Yes 
Social Media Monitoring Yes 

Social Media Monitoring

Audience Segmentation Yes 
Competitive Analysis Yes 
Configurable Alerts Yes 
Customer Engagement Yes 
Dashboard Yes 
Impact Scoring Yes 
Influencer Tracking Yes 
Reputation Management Yes 
Sentiment Analysis Yes 
Trend Tracking Yes 

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