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features
design
support

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Description

Consolidate all your social media platforms into a single hub. Effortlessly oversee various social media accounts while interacting with potential clients and existing customers to provide an exceptional social experience. Enjoy diverse scheduling capabilities to publish content across different channels at preferred intervals or on designated dates for optimal engagement. A user-friendly content calendar allows for a comprehensive overview of your posts. With CloudSocial, you can reply to comments, messages, and posts across multiple accounts instantly. Enhanced collaborative workflows improve team productivity and elevate customer satisfaction. Delve into analytics to extract valuable insights that inform your social media strategy. Generate easy-to-understand reports with a single click. Manage your social media endeavors smoothly with CloudSocial and strengthen your connections. By utilizing this platform, you not only streamline your efforts but also enhance your overall online presence.

Description

Enhance your social media outcomes by effortlessly publishing, responding, and analyzing content. Optimize your posting strategy by scheduling and refining your social media updates more effectively. You can also view previews of your posts on both desktop and mobile formats, allowing for immediate corrections of any mistakes. Take advantage of the Post Approval feature, which enables your teammates to review posts, boosting your confidence in what you share. Are you ready to elevate your performance and achieve better results? Utilize our nine insightful metrics to identify which content drives your objectives most effectively. Plus, with just a click, you can easily reschedule your top-performing posts to maximize engagement. This is what we truly define as efficiency in social media management. With these tools at your disposal, you can ensure your social media strategy is not only effective but also adaptable to your audience's needs.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Facebook
Instagram
X (Twitter)
Blotout
Facebook Messenger
Flow.ai
Insocial
LinkedIn
Meltano
Salesforce Marketing Cloud Intelligence
Stackreaction
VistaCreate
YouTube

Integrations

Facebook
Instagram
X (Twitter)
Blotout
Facebook Messenger
Flow.ai
Insocial
LinkedIn
Meltano
Salesforce Marketing Cloud Intelligence
Stackreaction
VistaCreate
YouTube

Pricing Details

$13 per month
Free Trial
Free Version

Pricing Details

$26 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CloudSocial Technologies

Founded

2019

Country

Singapore

Website

www.cloudsocial.io

Vendor Details

Company Name

Coosto

Founded

2010

Country

Netherlands

Website

www.coosto.com

Product Features

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Product Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

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Alternatives

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