Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
CloudSignals provides continuous monitoring of your Internet connection across all properties, operating around the clock and notifying you immediately if a disruption occurs. By staying proactive, you can address issues before your users are even aware of them. In today's world, our dependence on the Internet has reached unprecedented levels. WiFi is essential not only for casual browsing but also for vital services like security systems, business functions, lock boxes, environmental sensors, thermostats, streaming devices, audio systems, and telecommunication setups. Therefore, a dependable Internet connection has transformed from a luxury into a necessity. Internet connectivity issues consistently rank among the leading causes of guest dissatisfaction. By resolving problems proactively, you can prevent guests from experiencing any inconvenience. With enhanced insights, both you and your team will be able to minimize the time spent troubleshooting. In fact, for American travelers, having Internet and WiFi access has become the most crucial amenity, surpassing traditional essentials such as television and air conditioning. This shift underscores the imperative of ensuring seamless connectivity for guest satisfaction and operational efficiency.
Description
Our platform equips both agents and customers with automated diagnostics for home networks, along with straightforward troubleshooting guidance, allowing them to pinpoint the cause of WiFi connectivity problems and achieve a solution on their first attempt. The RouteThis Discovery App utilizes the user's mobile device to gather comprehensive data about the configuration and environment of the home network, enabling it to automatically detect the underlying issues causing potential WiFi disruptions. In addition, the RouteThis Dashboard serves as a centralized tool that grants agents immediate access to the customer's home network status, providing clear instructions to address the identified issues and enabling remote resolution capabilities. Furthermore, as a component of the RouteThis Discovery App, RouteThis Self-Help offers customers detailed, step-by-step guidance to tackle specific problems identified within their home networks, ensuring a more user-friendly experience. This combination of features not only enhances efficiency but also significantly improves customer satisfaction by fostering quicker resolutions.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$1.99 per location per month
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Cloudinfocom
Country
United States
Website
www.cloudsignals.io
Vendor Details
Company Name
RouteThis
Founded
2013
Country
Canada
Website
routethis.com/platform/
Product Features
Business Performance Management
Ad Hoc Reports
No
Ad hoc Analysis
No
Budgeting & Forecasting
No
Consolidation / Roll-Up
No
Dashboard
No
Key Performance Indicators
No
Predictive Analytics
No
Qualitative Analysis
No
Quantitative Analysis
No
Scorecarding
No
Strategic Planning
No
Product Features
Network Troubleshooting
Alerts / Escalation
No
Bandwidth Troubleshooting
No
Change Management
No
Configuration Management
No
Connectivity Management
No
Data Visualization
No
Historical Audit
No
Mobile Network Troubleshooting
No
Network Analysis
No
Network Monitoring
No