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Description
Show your clients what a modern MSP looks like. One white-labeled client portal that is powered with automation can provide Ticketing and Service Catalog, Reporting as well as Client Training and Client Communication. Fully integrated with Office 365 and ConnectWise, Autotask Syncro, Syncro, or BMS. All client touch points can be managed from one secure and integrated platform. You can create a seamless client experience, from ticketing to account administration. Your service catalog should be displayed to make it easy for clients to use and buy from your MSP. Clients' information and your information to fix it are often different. CloudRadial offers fully customizable intake questions and ticket triaging. To get the information you need and get it to where it is needed. You must give your client a reason to use the client portal to request services from you.
Description
With White Fluffy Cloud, you can foster stronger connections with customers, provide exceptional service, and establish an outstanding brand—all while spending significantly less time and money compared to traditional CRM solutions. We have dedicated ourselves to developing a platform that prioritizes your essential needs over unnecessary features. The standard functionalities of White Fluffy Cloud resemble a dream list for any business professional and include a groundbreaking feature that sets it apart from any other CRM designed for small and medium enterprises. Unlike many other CRM systems that are notoriously complex to configure and navigate, we understand the frustrations that come from that experience. Having faced these challenges ourselves in the business world, we designed White Fluffy Cloud to be the solution we wish we had. We are committed to our promise; share your must-have features with us, and we assure you that if you're not completely satisfied, your investment will be returned. Ultimately, we believe that our service will seamlessly cater to your requirements, making your business operations easier and more efficient than ever before. We are here to ensure your success and satisfaction every step of the way.
API Access
Has API
No
API Access
Has API
No
Integrations
Addigy
Yes
Auvik
Yes
Bigger Brains
Yes
BrightGauge
Yes
ConnectWise CPQ
Yes
ConnectWise PSA
Yes
Datto RMM
Yes
Datto SIRIS
Yes
Datto Workplace
Yes
Hudu
Yes
Integrations
Addigy
No
Auvik
No
Bigger Brains
No
BrightGauge
No
ConnectWise CPQ
No
ConnectWise PSA
No
Datto RMM
No
Datto SIRIS
No
Datto Workplace
No
Hudu
No
Pricing Details
$195 per month
for up to 500 users. Larger plans available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Azurative
Founded
2018
Country
United States
Website
www.cloudradial.com
Vendor Details
Company Name
White Fluffy Cloud
Founded
2007
Country
United Kingdom
Website
whitefluffy.cloud/
Product Features
Help Desk
Alerts / Escalation
Yes
Automated Routing
Yes
Community Forums
No
Customizable Branding
Yes
Document Storage
Yes
Email Integration
Yes
IT Asset Management
Yes
Incident Management
No
Interaction Tracking
Yes
Knowledge Base
Yes
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
No
Multiple Brands / Products
Yes
Network Monitoring
No
Real-time Chat
No
Self Service Portal
No
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes
MSP
Backup Management
Yes
Billing & Invoicing
Yes
CRM
No
Dashboard
Yes
Help Desk
Yes
Issue Management
Yes
Live Chat
No
Patch Management
No
Privileged Access Management (PAM)
No
Project Management
Yes
Remote Access
No
Remote Systems Monitoring
No
Scheduling
Yes
Portal
Chat
No
Collaboration
Yes
Content Management
Yes
Document Management
Yes
File Sharing
Yes
Search
Yes
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
Yes
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
Yes
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
Yes
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
Yes
