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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Experience immediate and guaranteed savings of up to 25% on your cloud expenses with our specialized offerings. We provide an extensive range of FinOps and cloud cost optimization services designed to cater to the diverse requirements of various customer segments. CloudKeeper differentiates itself in a crowded FinOps market through its proficiency in automatic RI management, a robust cost analytics platform, and comprehensive managed services alongside reseller options. Furthermore, ISG Research highlights CloudKeeper's established capabilities and scalability in delivering FinOps solutions that integrate both platform and cost optimization services. By partnering with us, you tap into the expertise of over 100 experienced Cloud FinOps professionals, all committed to guiding you in implementing optimal FinOps practices effectively. Our team's dedication ensures that you maximize your cloud investment while minimizing unnecessary expenses.

Description

USU IT Service Management (ITSM) serves as an all-encompassing software platform that not only addresses standard ITSM processes but also incorporates additional service areas pertinent to your organization. By utilizing ITSM as the primary instrument for enterprise service management throughout your organization, you can streamline and automate processes across various departments effectively. This scalable solution is designed to adeptly handle your intricate service processes, adapting and expanding to meet your evolving requirements. Among the few ITSM solutions globally, USU IT Service Management proudly claims a strong adherence to top ITIL® standards. Trust in this leading ITSM solution, which has consistently achieved the highest certification levels recognized by international bodies, showcasing its reliability and excellence. Proudly developed in Germany, this ITSM tool surpasses many offerings from global competitors, ensuring that your enterprise remains at the forefront of service management innovation. Experience the difference that a well-crafted solution can make in optimizing your organization's service delivery!

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS)

Integrations

Amazon Web Services (AWS)

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CloudKeeper

Founded

2008

Country

India

Website

www.cloudkeeper.com

Vendor Details

Company Name

USU Software

Founded

1977

Country

Germany

Website

www.usu.com/en-us/solutions/usu-it-service-management/

Product Features

Cloud Cost Management

Cost Reduction Optimization
Dashboard
Data Import/Export
Data Storage
Data Visualization
Resource Usage Reporting
Roles / Permissions
Spend and Cost Reporting

Cloud Management

Access Control
Billing & Provisioning
Capacity Analytics
Cost Management
Demand Monitoring
Multi-Cloud Management
Performance Analytics
SLA Management
Supply Monitoring
Workflow Approval

Product Features

Cloud Management

Access Control
Billing & Provisioning
Capacity Analytics
Cost Management
Demand Monitoring
Multi-Cloud Management
Performance Analytics
SLA Management
Supply Monitoring
Workflow Approval

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

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