Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
What is CloudFuze?
CloudFuze is a comprehensive cloud migration solutions provider, trusted by enterprises, SMBs, and MSPs alike to securely and efficiently migrate users, files, folders, emails, chat messages, hyperlinks, cloud tenants, and more across 40+ supported cloud platforms.
CloudFuze is an industry leader in cloud migrations to Google Workspace and Microsoft 365. Here are the supported migration paths in CloudFuze Migrate:
Migrations to Google Workspace
Box to Google Workspace
Dropbox to Google Workspace
Egnyte to Google Workspace
ShareFile to Google Workspace
Microsoft 365 to Google Workspace
Slack to Google Workspace
Meta Workplace to Google Workspace
FTP to Google Workspace
File Shares/NFS to Google Workspace
Migrations to Microsoft 365
Box to Microsoft 365
Dropbox to Microsoft 365
Egnyte to Microsoft 365
ShareFile to Microsoft 365
Google Workspace to Microsoft 365
Slack to Microsoft 365
Whether transitioning to a modern productivity suite, consolidating cloud storage, or enabling M&A integrations, CloudFuze helps organizations accelerate their digital and AI transformation to the cloud platform of their choice, securely, efficiently, and with zero disruption.
CloudFuze Manage gives IT teams full visibility and governance over every SaaS app, AI tool, and agent in their organization. Discover sanctioned and unsanctioned apps, govern AI adoption and usage, control Shadow IT and Shadow AI, enforce governance policies across user lifecycles, and optimize license spending, all from a single dashboard. Reduce SaaS spend by up to 30%.
Together, CloudFuze helps enterprises migrate to the cloud and stay in control once they're there.
Description
FuzeDigital, located in Seattle, Washington, offers a versatile cloud-based software solution that enables staff, customers, members, partners, and other key stakeholders to receive consistent, insightful, accurate, and timely answers while also facilitating feedback across multiple channels on any device. Our innovative knowledge sharing and support platform features various modules, including Self Service, Assisted Support, Feedback Management, Online Community, Gamification, e-Commerce Integration, and more, allowing for tailored support for all stakeholders through a single, cohesive, and highly customizable solution. Users can choose to pay only for the features they need and can host the software on our servers, platforms like Amazon's AWS, or their own infrastructure. Elevate your support capabilities, as providing consistent, precise, and prompt assistance around the clock on all channels and devices has become essential for maintaining competitiveness in today’s market. Recent research indicates that over 75% of users expect this level of service, with many accessing it via their smartphones, underscoring the importance of meeting these demands. By leveraging our platform, businesses can ensure they not only meet but exceed customer expectations.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Box
Yes
Dropbox
Yes
Egnyte
Yes
Gmail
Yes
Google Chat
Yes
Google Drive
Yes
Microsoft 365
Yes
Microsoft OneDrive
Yes
Microsoft Outlook
Yes
Microsoft SharePoint
Yes
Integrations
Box
No
Dropbox
No
Egnyte
No
Gmail
No
Google Chat
No
Google Drive
No
Microsoft 365
No
Microsoft OneDrive
No
Microsoft Outlook
No
Microsoft SharePoint
No
Pricing Details
Users can get a custom quote.
Free Trial
Yes
Free Version
No
Pricing Details
$500 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
CloudFuze
Founded
2012
Country
United States
Website
www.cloudfuze.com
Vendor Details
Company Name
FuzeDigital
Founded
2002
Country
United States
Website
www.fuzedigital.com
Product Features
File Sync
Audit Trail
No
Backup and Recovery
No
Conflict Detection
No
Real Time Synchronization
No
Remote Synchronization
No
Synchronization Scheduling
No
Two-Way Synchronization
No
Managed File Transfer (MFT)
API Integration
No
Authentication / Auditing
No
Compression
No
Data Sharing
No
Data Transmission Protocol Integration
No
Database Management
No
Encryption Support
No
Fail-Over / Load Balancing
No
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Customer Experience
Action Management
No
Analytics
Yes
Customer Segmentation
No
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
Yes
Multi-Channel Collection
Yes
Sentiment Analysis
No
Survey Management
Yes
Text Analysis
No
Trend Analysis
Yes
Customer Service
Alerts / Escalation
Yes
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
Yes
Live Chat
Yes
Performance Metrics
No
Queue Management
No
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
Yes
Virtual Assistant
No
Workflow Management
No
Knowledge Management
Artificial Intelligence (AI)
No
Cataloging / Categorization
Yes
Collaboration
Yes
Content Management
Yes
Decision Tree
Yes
Discussion Boards
Yes
Full Text Search
Yes
Knowledge Base Management
Yes
Self Service Portal
Yes