Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Cloud-Fish offers robust protection for your sensitive data across various platforms, equipping your business with a strong defense against cyber threats and data breaches. Sensitive information related to your business, such as intellectual property and customer data, may reside on employees' devices, mobile gadgets, and external cloud services utilized by your organization. Safeguarding this critical information is essential to shielding your company from potential financial liabilities, regulatory infractions, and damage to its reputation. How do you maintain the security of sensitive data that is scattered across multiple platforms? Given that your organization operates both regionally and through global offshore offices, you might find it challenging to have a clear view and control over the activities within your offshore branches. Who is disseminating which information? To effectively address these challenges, it is vital to have the capability to monitor data flow and a reliable system in place to react promptly in the event of a cyber-attack or security breach. Without such measures, your company's sensitive data remains vulnerable to unauthorized access and exploitation.
Description
An AI-driven voice filter enhances the clarity of offshore agents' voices during conversations, leading to significant improvements in customer satisfaction and sales performance. Tomato.ai offers a solution that softens accents, allowing for clearer communication during calls. As agents with Indian, Filipino, or other accents speak, customers perceive their words as being articulated more like those of native speakers, which enhances understanding and decreases frustration. This method is more effective and faster than traditional accent training, providing real-time improvements in agent intelligibility. By utilizing a speech filter, the overall customer experience is notably elevated, which also mitigates the negative treatment offshore agents may face due to their accents, thereby increasing retention rates among these employees. By enhancing the offshore customer experience, businesses can expand their offshoring capabilities, leading to cost savings and improved sales figures. Furthermore, the voice filter allows companies to consider hiring candidates who might have been overlooked due to their accents, broadening the talent pool and enriching workforce diversity.
API Access
Has API
No
API Access
Has API
No
Integrations
Avaya Cloud Office
No
Cisco CX Cloud
No
Genesys Cloud CX
No
Google Meet
No
Microsoft Teams
No
Zoom
No
Integrations
Avaya Cloud Office
Yes
Cisco CX Cloud
Yes
Genesys Cloud CX
Yes
Google Meet
Yes
Microsoft Teams
Yes
Zoom
Yes
Pricing Details
$9.09 one-time payment
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
CloudFish
Country
United States
Website
cloud-fish.com
Vendor Details
Company Name
Tomato.ai
Country
United States
Website
tomato.ai/
Product Features
IT Security
Anti Spam
No
Anti Virus
No
Email Attachment Protection
No
Event Tracking
Yes
IP Protection
No
Internet Usage Monitoring
No
Intrusion Detection System
No
Spyware Removal
No
Two-Factor Authentication
No
Vulnerability Scanning
No
Web Threat Management
No
Web Traffic Reporting
Yes
Network Security
Access Control
No
Analytics / Reporting
No
Compliance Reporting
No
Firewalls
No
Internet Usage Monitoring
No
Intrusion Detection System
No
Threat Response
No
VPN
No
Vulnerability Scanning
No