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support

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Description

Service assurance is a key goal for digital-first businesses. It has become the lifeblood of their business applications. These applications are becoming more complex due to the advent of 5G, edge, and containerized cloud-native infrastructures. RDAF consolidates disparate data sources and converges on the root cause using dynamic AI/ML pipelines. Then, intelligent automation is used to remediate. Data-driven companies should evaluate, assess, and implement RDAF to speed innovation, reduce time to value, meet SLAs, and provide exceptional customer experiences.

Description

Revolutionize your operations across various sectors by leveraging AI and Automation to establish an Autonomous Enterprise that enhances resilience, assures quality, and elevates the customer experience. Digitate’s ignio addresses your operational challenges, enabling the transition to an Agile, Resilient, and Autonomous Enterprise. Organizations can swiftly adapt to changes, embark on digital transformations, and foster innovation to thrive in competitive landscapes. By utilizing ignio, you can shift your IT and business operations from a reactive stance to a proactive one, propelling you toward the ability to ‘Predict, Prescribe, and Prevent.’ Discover how enterprises can enhance their business and IT operational strategies to forge a path into an Autonomous Enterprise. Begin your transformation journey from Traditional to Automated and ultimately to Autonomous Operations. With the power of AI and Machine Learning, Autonomous Operations empower businesses to minimize manual intervention, seamlessly adapt to both business and IT shifts with lower costs, and prioritize innovation as a core focus. This strategic shift not only optimizes efficiency but also positions organizations to thrive in an ever-evolving landscape.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AWS Marketplace Yes 
Cherwell Software No 
Cloudera No 
Google Cloud Platform No 
Microsoft Azure No 
Neo4j No 
PagerDuty No 
SAP ERP No 
ServiceNow Yes 
ServiceNow Asset Management Yes 
ServiceNow CMDB Yes 
ServiceNow DevOps Yes 
Splunk AR Yes 
Splunk IT Service Intelligence Yes 
Veracode No 

Integrations

AWS Marketplace No 
Cherwell Software Yes 
Cloudera Yes 
Google Cloud Platform Yes 
Microsoft Azure Yes 
Neo4j Yes 
PagerDuty Yes 
SAP ERP Yes 
ServiceNow No 
ServiceNow Asset Management No 
ServiceNow CMDB No 
ServiceNow DevOps No 
Splunk AR No 
Splunk IT Service Intelligence No 
Veracode Yes 

Pricing Details

$0.03/GB
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

CloudFabrix Software

Founded

2015

Country

United States, United Kingdom and India

Website

www.cloudfabrix.com

Vendor Details

Company Name

Digitate

Founded

2015

Country

United States

Website

digitate.com

Product Features

IT Asset Management

Asset Tracking No 
Audit Management No 
Compliance Management Yes 
Configuration Management No 
Contract/License Management No 
Cost Tracking Yes 
Depreciation Management No 
IT Service Management No 
Inventory Management No 
Maintenance Management No 
Procurement Management No 
Requisition Management No 
Supplier Management No 

IT Management

Capacity Monitoring Yes 
Compliance Management Yes 
Event Logs Yes 
Hardware Inventory Yes 
IT Budgeting Yes 
License Management Yes 
Patch Management No 
Remote Access Yes 
Scheduling Yes 
Software Inventory Yes 
User Activity Monitoring Yes 

Network Monitoring

Bandwidth Monitoring Yes 
Baseline Manager Yes 
Diagnostic Tools Yes 
IP Address Monitoring Yes 
Internet Usage Monitoring Yes 
Real Time Analytics Yes 
Resource Management Yes 
SLA Monitoring Yes 
Server Monitoring Yes 
Uptime Monitoring Yes 
Web Traffic Reporting Yes 

Server Management

CPU Monitoring Yes 
Credential Management Yes 
Database Servers Yes 
Email Monitoring Yes 
Event Logs Yes 
History Tracking Yes 
Patch Management Yes 
Scheduling Yes 
User Activity Monitoring Yes 
Virtual Machine Monitoring Yes 

Website Monitoring

Availability Testing Yes 
Event Logs Yes 
Event-Based Notifications Yes 
FTP Monitoring Yes 
Mail Server Monitoring Yes 
Maintenance Scheduling Yes 
Performance Metrics Yes 
Real Time Monitoring Yes 
Transaction Monitoring Yes 
Uptime Reporting Yes 

Product Features

Digital Workplace

Activity / News Feed No 
Calendar Management No 
Chat / Messaging No 
Content Management No 
Document Management No 
Employee Directory No 
File Sharing No 
Knowledge Management No 
Surveys & Feedback No 
Task Management No 

Incident Management

Audit Trail No 
Corrective Actions (CAPA) No 
Disaster Recovery No 
IT Incident Management No 
Incident Reporting No 
OSHA Compliance No 
Root-Cause Diagnosis No 
Safety Management No 
Task Management No 
Ticket Management No 

IT Infrastructure Monitoring

Alerts / Notifications No 
Application Monitoring No 
Bandwidth Monitoring No 
Capacity Planning No 
Configuration Change Management No 
Data Movement Monitoring No 
Health Monitoring No 
Multi-Platform Support No 
Performance Monitoring No 
Point-in-Time Visibility No 
Reporting / Analytics No 
Virtual Machine Monitoring No 

IT Management

Capacity Monitoring No 
Compliance Management No 
Event Logs No 
Hardware Inventory No 
IT Budgeting No 
License Management No 
Patch Management No 
Remote Access No 
Scheduling No 
Software Inventory No 
User Activity Monitoring No 

Workload Automation

Alerts / Notifications No 
Audit Trails No 
Business Process Management No 
Cross-Platform Scheduling No 
Dashboard No 
Data Analysis / Visualization No 
Event-Triggers No 
Load Balancing No 
Resource-Based Scheduling No 
Robotic Process Automation (RPA) No 
Workflow Foundation Support No 

Alternatives

Alternatives

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