Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
CloudDesk provides a comprehensive range of tools designed to implement our Next-Gen Virtual Workspace solution, aiming to elevate user experience and drive business value by improving IT agility for clients. The software enables the creation of PC lab layouts and schedules while letting users check resource availability across multiple locations, such as campuses and offices, and effortlessly book or release desktops via a web interface. Additionally, this web portal empowers users to set up and manage their own desktops and resources, granting them the flexibility to access their personal desktop from anywhere at any time. Moreover, our innovative client-based processing virtualization platform allows for offline desktop access, ensuring convenience even without an internet connection. Furthermore, we offer application virtualization software that streams applications directly to desktops, effectively resolving compatibility challenges. Lastly, our lightweight server-based processing VDI platform supports both pooled and personalized virtual desktops, catering to diverse user needs. Together, these features position CloudDesk as a leader in the virtual workspace arena, committed to enhancing the overall user experience.
Description
Engage with customizable channels designed to enhance your overall experience. Regardless of the channel selected, sophisticated knowledge integration ensures you can easily access information, fostering both productivity and job fulfillment. Today's employees anticipate the ability to utilize contemporary tools to perform their tasks from any location, at any time, and on any device. With BMC Helix Digital Workplace, users can navigate various channels to seek information, request services, and address issues. The cognitive virtual agent, fully integrated and supportive, provides a tailored and insightful experience for end-users. Additionally, BMC Helix Virtual Agent comprehends inquiries in the natural language you prefer, making interactions even more intuitive. This level of understanding significantly streamlines workflows and enhances the overall efficiency of the workplace.
API Access
Has API
No
API Access
Has API
No
Integrations
BMC Helix Enterprise Service Management
No
BMC Helix Operations Management
No
BMC HelixGPT
No
Swish.ai
No
Integrations
BMC Helix Enterprise Service Management
Yes
BMC Helix Operations Management
Yes
BMC HelixGPT
Yes
Swish.ai
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
CloudDesk
Founded
2009
Country
Malaysia
Website
www.clouddesk.io/products
Vendor Details
Company Name
BMC Helix
Founded
2025
Country
United States
Website
www.helixops.ai/products/bmc-helix-digital-workplace.html
Product Features
Virtual Desktop (VDI)
Desktop-as-a-Service
No
Load Balancing
No
Multi-Device Support
No
Multi-Factor Authentication
No
Permissions / Access Controls
No
Self Service Portal
No
Third Party Integration
No
Virtualization
Archiving & Retention
No
Capacity Monitoring
No
Data Mobility
No
Desktop Virtualization
No
Disaster Recovery
No
Namespace Management
No
Performance Management
No
Version Control
No
Virtual Machine Monitoring
No
Product Features
Digital Workplace
Activity / News Feed
No
Calendar Management
No
Chat / Messaging
Yes
Content Management
No
Document Management
No
Employee Directory
No
File Sharing
No
Knowledge Management
Yes
Surveys & Feedback
No
Task Management
No