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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

CloudCC is the best CRM solution. It helps you build strong customer relationships, connect with clients across sales, marketing and customer service, and more.

Description

Infor CRM transcends the role of a mere database; it offers a comprehensive perspective on all customer interactions. This software for Customer Relationship Management (CRM) delivers insights into every point of contact with customers throughout an organization’s various divisions, including sales, marketing, customer service, and support. By utilizing detailed customer profiles and tools designed to enhance sales productivity, users can pinpoint opportunities that boost the effectiveness of each engagement while optimizing sales processes. With its suite of analytics, sales management features, and proactive notifications, businesses can facilitate precise forecasting, make informed decisions, and manage teams and territories more efficiently. As a cloud-based solution, Infor CRM encompasses sales, customer service, marketing analytics, and reporting, seamlessly integrating with Infor ERP solutions, Birst® Networked BI, and other components of Infor’s Customer Experience Suite. By managing the entire customer lifecycle within a single platform, organizations can leverage future sales opportunities while ensuring outstanding customer experiences. Ultimately, Infor CRM serves as a vital tool for driving business growth and enhancing customer satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ADP StandOut No 
BluJay Augmented Global Trade No 
Ephesoft No 
FacilityOS No 
Fuuz No 
IST Ship-Link No 
LinkedIn Sales Navigator No 
OKKAMI No 
PeakCommerce No 
ProLinc No 
Qorus Integration Engine No 
Responder360 No 
Service Greeni No 
Sugar Market No 
Sunflower Lab IDP No 
Syniti Knowledge Platform No 
TCS HOBS No 
Tekst No 
Whistle Messaging No 

Integrations

ADP StandOut Yes 
BluJay Augmented Global Trade Yes 
Ephesoft Yes 
FacilityOS Yes 
Fuuz Yes 
IST Ship-Link Yes 
LinkedIn Sales Navigator Yes 
OKKAMI Yes 
PeakCommerce Yes 
ProLinc Yes 
Qorus Integration Engine Yes 
Responder360 Yes 
Service Greeni Yes 
Sugar Market Yes 
Sunflower Lab IDP Yes 
Syniti Knowledge Platform Yes 
TCS HOBS Yes 
Tekst Yes 
Whistle Messaging Yes 

Pricing Details

$5/month/user
visit http://www.cloudcc.com/en/price/price.html for more detail
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

CloudCC

Founded

2008

Country

China

Website

www.cloudcc.com

Vendor Details

Company Name

Infor

Founded

2002

Country

United States

Website

www.infor.com/products/customer-experience-suite/crm

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring No 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals No 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management Yes 

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