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support

Description

CloudCC is the best CRM solution. It helps you build strong customer relationships, connect with clients across sales, marketing and customer service, and more.

Description

Customerly simplifies the process of providing exceptional support to your clients as your business expands. It enables you to foster significant connections with your customers via text and video, all while managing incoming messages through a user-friendly dashboard. With Customerly's smart marketing automation, you can effortlessly scale your operations. Understanding user feedback about your service has never been more straightforward. By combining advanced automation with a focus on human interaction, Customerly serves as the customer service solution your clients have been searching for. You can set up automated communications to engage with customers throughout their journey, from initial awareness to becoming loyal advocates. This seamless integration of technology and empathy ensures that every customer feels valued and heard.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Easyflow No 
Facebook No 
Google Analytics No 
Google Tag Manager No 
HelpShelf No 
Hyperise No 
Integrately No 
KonnectzIT No 
LeadsBridge No 
Pabbly Connect No 
Pineapple Builder No 
Shopify No 
Stackreaction No 
WP Fusion No 
WP-Chatbot No 
WordPress No 
Wufoo No 
Zapier No 

Integrations

Easyflow Yes 
Facebook Yes 
Google Analytics Yes 
Google Tag Manager Yes 
HelpShelf Yes 
Hyperise Yes 
Integrately Yes 
KonnectzIT Yes 
LeadsBridge Yes 
Pabbly Connect Yes 
Pineapple Builder Yes 
Shopify Yes 
Stackreaction Yes 
WP Fusion Yes 
WP-Chatbot Yes 
WordPress Yes 
Wufoo Yes 
Zapier Yes 

Pricing Details

$5/month/user
visit http://www.cloudcc.com/en/price/price.html for more detail
Free Trial Yes 
Free Version Yes 

Pricing Details

$24 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

CloudCC

Founded

2008

Country

China

Website

www.cloudcc.com

Vendor Details

Company Name

Customerly

Founded

2017

Country

Ireland

Website

www.customerly.io

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Product Features

Live Chat

Canned Responses Yes 
Customizable Branding No 
Geo Targeting Yes 
Offline Form No 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing No 
Website Visitor Tracking No 

NPS

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