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Global App TestingGlobal App Testing (GAT) allows tech teams to test in over 189 countries with over 60,000+ professional testers who use real devices and environments. Enhance your testing process and increase release quality and speed whilst improving budget efficiency via the GAT platform, which is fully integrated to work seamlessly with your existing DevOps or CI/CD tools. Whether you are looking for full time QA support, or to manage spikes in your release cycles, the GAT integration-led approach empowers you to manage your entire testing workflow from test launch to results analysis without leaving your existing tooling (such as Github, Jira, Testrail etc). Through our integrated platform, we enable unscripted exploratory testing and scripted functional test case execution to be embedded within your CI/CD and SDLC processes, providing the perfect synergy with your automation testing tools. Test results are returned in real time. Start receiving results in as little as 15 minutes with a full bug report delivered within a few hours, enabling quick feedback on critical issues and edge cases.
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Description
Effortlessly design, execute, and evaluate tests with a focus on enhancing collaboration among development, testing, product, and DevOps teams, enabling them to deliver high-quality products in record time. Leverage your tests in a production environment while tracking business transactions efficiently. CloudBeat is designed for DevOps and developers alike, offering cross-region, device, and browser compatibility. It also enables comprehensive monitoring of user experience and service level agreements (SLAs), providing an in-depth performance analysis. With features such as intelligent root-cause analysis, real-time alerts, and daily updates, it supports both SaaS and on-premise deployment. This centralized continuous quality platform streamlines the creation, execution, and assessment of unit, API, integration, and end-to-end tests within a DevOps setting. Furthermore, CloudBeat integrates effortlessly with leading testing frameworks and CI tools, allowing for the execution of extensive test suites through built-in parallelization, test lab oversight, and failure analysis. Our goal is to elevate your software quality, minimize testing and development durations, and ultimately enhance customer satisfaction. By utilizing CloudBeat, teams can ensure a more efficient workflow and achieve better results.
Description
Our Quality Assurance Platform is designed to empower Contact Centers like yours in enhancing the experiences of customers, agents, and users alike for greater success. By answering a few straightforward questions, you can discover your current position on the path to Smart Quality, and we will offer tailored recommendations to elevate your QA practices. Reduce risks by consolidating customer feedback, performance metrics, and text analytics to swiftly pinpoint conversations that need your focus. Seamlessly integrate and retrieve conversations, survey feedback, and performance data within the most comprehensive QA and improvement platform available. Automatically score every call, email, and chat interaction to identify breaches in customer experience and compliance. Customize your own signals and filters to direct specific conversations to your QA team for thorough evaluation and analysis of root causes. Create actionable reports that your business can effectively utilize. Additionally, illustrate the return on investment by tracking how your QA initiatives enhance efficiency, drive sales, and boost both customer and employee satisfaction levels. By leveraging our platform, you can not only maintain high standards but also foster a culture of continuous improvement within your organization.
API Access
Has API
API Access
Has API
Integrations
Appium
Assembled
Bamboo
Beam AI
Cypress
Genymotion
GitHub
JUnit
Nango
OpenText Content Management (Extended ECM)
Integrations
Appium
Assembled
Bamboo
Beam AI
Cypress
Genymotion
GitHub
JUnit
Nango
OpenText Content Management (Extended ECM)
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CloudBeat
Country
United States
Website
www.cloudbeat.io
Vendor Details
Company Name
EvaluAgent
Founded
2012
Country
United Kingdom
Website
www.evaluagent.com
Product Features
Automated Testing
Hierarchical View
Move & Copy
Parameterized Testing
Requirements-Based Testing
Security Testing
Supports Parallel Execution
Test Script Reviews
Unicode Compliance
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Workforce Management
Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce
