Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
CloudApper Desk is an innovative and cost-effective ticketing solution designed to enhance customer support and facilitate business growth. This comprehensive app optimizes customer service operations through a robust dashboard and straightforward ticket management, offering the flexibility needed to boost efficiency. To truly understand your business landscape, the ability to capture and analyze data is essential. With CloudApper Desk, you can pinpoint recurring challenges, leading to opportunities for enhancing your products and services, ultimately fortifying your business. Customer perceptions are often shaped by the quality of after-sales support; impress your clients with CloudApper Desk by tracking activities, managing ticket assignments, and enabling swift responses directly from a mobile device. Elevate the speed and effectiveness of your customer service management by utilizing CloudApper Desk’s centralized data system. This tool offers an intuitive dashboard that displays recent tickets, the latest responses, and additional relevant information, granting users a comprehensive view of their support activities. As a result, your team can work more collaboratively and effectively, ensuring that customer issues are addressed promptly and thoroughly.
Description
Download our mobile application designed for workplace safety and incident management to streamline OSHA record-keeping, including 300, 300A, and 301 logs, while enhancing overall safety in the workplace. CloudApper Safety is a comprehensive EHS Software solution that empowers organizations to foster a safer work environment without the hassle of excessive administrative tasks. With our user-friendly mobile app, your workforce can effortlessly document incidents, accidents, near misses, and safety observations from any location. Meeting safety regulations to evade penalties and reduce operational expenses has never been simpler! Utilizing our EHS Software to ensure employee compliance with safety protocols is a highly effective method for minimizing medical and related administrative costs. Moreover, employees have the capability to quickly record videos using their mobile devices and associate them with incident, accident, audit, and training documentation, enhancing accountability and transparency. This innovative approach not only promotes safety but also encourages a proactive culture of risk management within the organization.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$10 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
CloudApper
Founded
2018
Country
United States
Website
www.cloudapper.com/cloudapper-desk-ticketing-app-customer-support-complain-management/
Vendor Details
Company Name
CloudApper
Country
United States
Website
www.cloudapper.com/ehs-software-for-osha-compliance/
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
Product Features
EHS Management
Audit Management
No
Corrective / Preventive Actions
No
Environmental Management
No
Environmental Risk Assessment
No
Forms Management
No
Incident Management
No
Industrial Safety Management
No
Injury Reporting
No
Inspection Management
No
MSDS
No
OSHA Recordkeeping
No
Occupational Health Management
No
Safety Risk Assessment
No
Training Management
No
Waste Management
No
Safety Management
Audit Management
No
Corrective / Preventive Actions
No
Incident Management
No
Injury Reporting
No
Inspection Management
No
OSHA Recordkeeping
No
Safety Risk Assessment
No
Training Management
No