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ease
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design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

CloudApper Desk is an innovative and cost-effective ticketing solution designed to enhance customer support and facilitate business growth. This comprehensive app optimizes customer service operations through a robust dashboard and straightforward ticket management, offering the flexibility needed to boost efficiency. To truly understand your business landscape, the ability to capture and analyze data is essential. With CloudApper Desk, you can pinpoint recurring challenges, leading to opportunities for enhancing your products and services, ultimately fortifying your business. Customer perceptions are often shaped by the quality of after-sales support; impress your clients with CloudApper Desk by tracking activities, managing ticket assignments, and enabling swift responses directly from a mobile device. Elevate the speed and effectiveness of your customer service management by utilizing CloudApper Desk’s centralized data system. This tool offers an intuitive dashboard that displays recent tickets, the latest responses, and additional relevant information, granting users a comprehensive view of their support activities. As a result, your team can work more collaboratively and effectively, ensuring that customer issues are addressed promptly and thoroughly.

Description

CloudApper's facility management software offers a highly adaptable solution for organizations to oversee their buildings, equipment, and maintenance activities effectively. Users can access real-time insights on workspace productivity, emergency situations, and compliance management through its mobile app, ensuring they are informed from any location. This robust software streamlines facility management and asset maintenance, making it simpler for users to navigate operational tasks. The user-friendly web and mobile application enables employees to save precious time by granting immediate access to essential facility information, operational statistics, and emergency protocols. With CloudApper Facilities, vital operational data is readily available in real-time, consolidated on a single platform. Users can effortlessly stay informed about all aspects of facility management, including asset maintenance records, architectural layouts, and emergency guidelines, directly from their mobile devices. Moreover, the system keeps users updated by sending alerts regarding critical situations, events, and maintenance requirements, as well as comprehensive emergency policies, ensuring that organizations are well-prepared for any eventuality. This allows teams to respond swiftly and efficiently to challenges, enhancing overall operational resilience.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Sage CRM

Integrations

Sage CRM

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$10 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CloudApper

Founded

2018

Country

United States

Website

www.cloudapper.com/cloudapper-desk-ticketing-app-customer-support-complain-management/

Vendor Details

Company Name

CloudApper

Country

United States

Website

www.cloudapper.com/facility-management-software-maintenance-app-cafm-system/

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Product Features

Facility Management

Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management

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