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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

CloudApper CRM is the most convenient app for managing relationships with potential and existing customers. It speeds up the process of capturing and qualifying business leads and keeps track of communications between the company's customers and potential customers. It improves business communication by synchronizing all customer queries, solutions, negotiations, and service requests in one place. Optimizes tasks and processes so that any member of the team can interact with customers to provide personalized service. The Web and Mobile App allow for quick and efficient sales activities and high response rates. Users can connect store and share details with potential customers by creating a new account or assigning a contact to an existing account. CRM introduced CRM-on the-go, enabling mobile apps for iOS and Android. The sales team now has more flexibility in reporting.

Description

Manage your campaigns effectively with a comprehensive CRM solution designed specifically for the tourism sector, enabling improved processes, reduced costs, and enhanced customer satisfaction. Your clients represent your future potential; hence, it's crucial to analyze and manage your interactions with them – starting from the first point of contact, through bookings, and continuing to customer feedback and repeat reservations. ISO has crafted Emerald, a CRM system uniquely tailored to the tourism industry's requirements, facilitating the entire tourism value chain from initial travel inquiries to follow-ups that encourage customers to plan their next journey. Additionally, with its modular structure, Emerald can be customized to fit any specific needs of your business. There is also iEmerald, a mobile CRM designed for your sales team, ensuring that business processes in marketing, sales, and customer service are streamlined. This approach not only fosters stronger customer loyalty but also allows for a deeper understanding of customer preferences and requirements, ultimately leading to more meaningful relationships.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

2Subscribe No 
Microsoft Outlook No 

Integrations

2Subscribe Yes 
Microsoft Outlook Yes 

Pricing Details

$10 per user, per month
Free Trial Yes 
Free Version No 

Pricing Details

$500.00/one-time/user
Pricing depends on number of users and on choosen modules
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

CloudApper

Founded

2003

Country

United States

Website

cloudapper.com

Vendor Details

Company Name

ISO Travel Solutions

Founded

1979

Country

Germany

Website

www.isotravel.com/en/solutions/customer-relationship-management

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage Yes 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access Yes 
Quotes / Proposals No 
Segmentation Yes 
Social Media Integration No 
Task Management Yes 
Territory Management Yes 

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging No 
Document Storage No 
Email Marketing Yes 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals No 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management No 

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