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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

AI coding tools can now generate applications in minutes, but the resulting code carries a documented vulnerability rate of 40-45%, with each app creating its own logic, database, and access rules that need separate audits. CloudApper AI Platform takes a different approach. It's an AI platform for building secure and compliant enterprise applications by having AI generate a governed application definition rather than source code. That definition runs on the CloudApper Certified Application Server, so every app inherits the same approved security policy and data governance layer. Data access is centralized through a uniform layer, so apps connect through approved enterprise data policies instead of creating their own databases. The platform follows Zero Trust principles, with a hybrid model for native code modules that bolt on without breaking governance. It supports SOC2, FedRAMP, HIPAA, GDPR, CCPA, FERPA, and FIPS, with AWS Partner and AWS Qualified Software status.

Description

CloudApper Desk is an innovative and cost-effective ticketing solution designed to enhance customer support and facilitate business growth. This comprehensive app optimizes customer service operations through a robust dashboard and straightforward ticket management, offering the flexibility needed to boost efficiency. To truly understand your business landscape, the ability to capture and analyze data is essential. With CloudApper Desk, you can pinpoint recurring challenges, leading to opportunities for enhancing your products and services, ultimately fortifying your business. Customer perceptions are often shaped by the quality of after-sales support; impress your clients with CloudApper Desk by tracking activities, managing ticket assignments, and enabling swift responses directly from a mobile device. Elevate the speed and effectiveness of your customer service management by utilizing CloudApper Desk’s centralized data system. This tool offers an intuitive dashboard that displays recent tickets, the latest responses, and additional relevant information, granting users a comprehensive view of their support activities. As a result, your team can work more collaboratively and effectively, ensuring that customer issues are addressed promptly and thoroughly.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Airtable Yes 
Android Yes 
Apple iOS Yes 
Apple iPadOS Yes 
Cherwell HR Service Management Yes 
Dayforce Yes 
Google Meet Yes 
Google Workspace Yes 
Jira Yes 
Microsoft 365 Yes 
Okta Yes 
Oracle Fusion Cloud ERP Yes 
SAP SuccessFactors Yes 
Slack Yes 
UKG Pro Yes 
WhatsApp Yes 
Windows Admin Center Yes 
Workday HCM Yes 
Workday Recruiting Yes 
macOS Big Sur Yes 

Integrations

Airtable No 
Android No 
Apple iOS No 
Apple iPadOS No 
Cherwell HR Service Management No 
Dayforce No 
Google Meet No 
Google Workspace No 
Jira No 
Microsoft 365 No 
Okta No 
Oracle Fusion Cloud ERP No 
SAP SuccessFactors No 
Slack No 
UKG Pro No 
WhatsApp No 
Windows Admin Center No 
Workday HCM No 
Workday Recruiting No 
macOS Big Sur No 

Pricing Details

Custom
Contact us to get a detailed quote
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

CloudApper AI

Founded

2021

Country

United States

Website

cloudapper.ai

Vendor Details

Company Name

CloudApper

Founded

2018

Country

United States

Website

www.cloudapper.com/cloudapper-desk-ticketing-app-customer-support-complain-management/

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

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