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ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

CloudApper AI TimeClock is an AI-powered, enterprise-ready biometric time tracking solution that converts everyday iOS, Android, or Windows tablets into highly capable employee punch terminals. It eliminates the need for costly, proprietary hardware clocks, driving down terminal expenses by 60–70%. It offers native, bidirectional integrations with leading HCM systems—such as UKG, Workday, Dayforce, and Oracle—ensuring streamlined workforce operations across worksites. Built to serve mid-market and enterprise organizations within the manufacturing, healthcare, logistics, retail, hospitality, government, construction, and education sectors, AI TimeClock reliably automates time capture and strictly enforces labor laws. Core Features and Capabilities: Facial Recognition Authentication: Authenticates employees via face biometrics to proactively prevent buddy punching, while also supporting PIN, QR code, and badge swipe as dependable fallback methods. Bidirectional HCM Synchronization: Enables real-time, native data syncing with UKG, Workday, Dayforce, and Oracle to ensure that employee records are always accurate and perfectly aligned without any manual HR input. AI-Driven Attestation & Compliance: Lowers compliance risks by automatically triggering meal break prompts, capturing employee attestations, and securing policy signatures directly at the punch screen. Offline Mode: Securely records and stores punches locally during network outages, then automatically pushes the data to the HCM the moment internet connectivity returns. Live Supervisor Dashboards: Equip operations managers with real-time, on-demand visibility into employee attendance, punch exceptions, and overall shift activity. White-Label Capabilities: Fully customizable branding options

Description

CloudApper Desk is an innovative and cost-effective ticketing solution designed to enhance customer support and facilitate business growth. This comprehensive app optimizes customer service operations through a robust dashboard and straightforward ticket management, offering the flexibility needed to boost efficiency. To truly understand your business landscape, the ability to capture and analyze data is essential. With CloudApper Desk, you can pinpoint recurring challenges, leading to opportunities for enhancing your products and services, ultimately fortifying your business. Customer perceptions are often shaped by the quality of after-sales support; impress your clients with CloudApper Desk by tracking activities, managing ticket assignments, and enabling swift responses directly from a mobile device. Elevate the speed and effectiveness of your customer service management by utilizing CloudApper Desk’s centralized data system. This tool offers an intuitive dashboard that displays recent tickets, the latest responses, and additional relevant information, granting users a comprehensive view of their support activities. As a result, your team can work more collaboratively and effectively, ensuring that customer issues are addressed promptly and thoroughly.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ADP Enterprise HR Yes 
ADP Global Payroll Yes 
ADP HR Assist Yes 
ADP Next Gen HCM Yes 
ADP Vantage HCM Yes 
BambooHR Yes 
Dayforce Yes 
Oracle Fusion Cloud HCM Yes 
Paychex Flex Yes 
Paycor Yes 
SAP SuccessFactors Yes 
UKG Pro Yes 
UKG Ready Yes 
Workday Extend Yes 
Workday HCM Yes 
Workday Recruiting Yes 
Workday Talent Management Yes 
Workday Workforce Management Yes 
isolved Yes 

Integrations

ADP Enterprise HR No 
ADP Global Payroll No 
ADP HR Assist No 
ADP Next Gen HCM No 
ADP Vantage HCM No 
BambooHR No 
Dayforce No 
Oracle Fusion Cloud HCM No 
Paychex Flex No 
Paycor No 
SAP SuccessFactors No 
UKG Pro No 
UKG Ready No 
Workday Extend No 
Workday HCM No 
Workday Recruiting No 
Workday Talent Management No 
Workday Workforce Management No 
isolved No 

Pricing Details

Custom
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

CloudApper AI

Founded

2021

Country

United States

Website

www.cloudapper.ai/employee-timeclock-application/

Vendor Details

Company Name

CloudApper

Founded

2018

Country

United States

Website

www.cloudapper.com/cloudapper-desk-ticketing-app-customer-support-complain-management/

Product Features

Time Clock

Biometric Recognition Yes 
Hourly Employee Tracking Yes 
Messaging Yes 
Mobile Access Yes 
Online Punch Card Yes 
Payroll Management Yes 
Punch card Yes 
Reporting/Analytics Yes 
Salaried Employee Tracking Yes 
Sick Leave Tracking Yes 
Vacation / Leave Tracking Yes 
Workstation Tracking Yes 

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

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