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Description
CloudAMQP is a managed cloud messaging platform that delivers hosted RabbitMQ and LavinMQ services for organizations that require reliable message queuing and event-driven communication. The platform enables developers to build scalable applications using a variety of messaging protocols, including AMQP, MQTT, STOMP, HTTP, and WebSocket-based communication. CloudAMQP provides the infrastructure needed to deploy, monitor, secure, and maintain message brokers without requiring businesses to manage servers or complex messaging environments internally. Its services support a wide range of use cases, including microservices architectures, IoT applications, distributed systems, background job processing, and real-time data exchange. The platform includes features such as monitoring dashboards, diagnostics tools, metrics collection, logging integrations, API access, networking controls, webhooks, and cloud marketplace integrations. Support for MQTT makes CloudAMQP particularly useful for connected devices and bandwidth-sensitive applications that require lightweight communication protocols. Users can also take advantage of advanced RabbitMQ and LavinMQ features such as delayed messages, federation, persistence, stream queues, and protocol bridging. Security and access management capabilities help organizations maintain control over messaging environments while supporting scalable growth. By offering managed messaging services with enterprise-grade reliability, CloudAMQP allows development teams to focus on building applications rather than maintaining messaging infrastructure.
Description
Tiledesk delivers scalable customer service to your mobile apps and your website. It is the first messaging platform that seamlessly connects applications, chatbots and humans, with its orchestration layer and built-in AI powered Bots.
It is an open source project, based on the MQTT protocol for the messaging.
Main Features:
• Live Chat Widget with full multichannel experience on Web and Mobile;
• Resolution Bot to automate customer support;
• Easy Integration with all major AI-platforms, cloud and Open source, from DialogFlow to RASA;
• Ticketing Management system perfectly integrated into the platform and into the flow of instant conversations;
• Chat Tools like typing indicator, off-line access, delivery receipts, contact list, conversation history and much more;
• Team Organization with multi-project management, SLAs setting, smart assignment of the queues, departments organization and much more;
• Seamless conversation allows to “jump” between different channels in a transparent way for end customers and agents;
• Dashboard with real time analytics;
• Knowledge base.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Dialogflow
No
Docker
No
Drupal
No
Facebook Messenger
No
GitHub
No
Google Tag Manager
No
Joomla!
No
Kubernetes
No
Mailchimp
No
Microsoft Dynamics 365
No
Integrations
Dialogflow
Yes
Docker
Yes
Drupal
Yes
Facebook Messenger
Yes
GitHub
Yes
Google Tag Manager
Yes
Joomla!
Yes
Kubernetes
Yes
Mailchimp
Yes
Microsoft Dynamics 365
Yes
Pricing Details
$19/month
Free Trial
No
Free Version
Yes
Pricing Details
€25/month
There are also (both in the cloud and on-premise):
- Free forever plan ;
- Custom plan for Enterprises.
- Free forever plan ;
- Custom plan for Enterprises.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
CloudAMQP
Founded
2012
Country
Sweden
Website
www.cloudamqp.com
Vendor Details
Company Name
Tiledesk
Founded
2020
Country
Italy
Website
tiledesk.com
Product Features
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
Yes
Inline Media / Videos
No
Machine Learning
Yes
Natural Language Processing
Yes
Payment Integration
Yes
Prediction
No
Ready-made Templates
No
Reporting / Analytics
Yes
Sentiment Analysis
No
Social Media Integration
No
Conversational AI
Code-free Development
No
Contextual Guidance
No
For Developers
Yes
Intent Recognition
Yes
Multi-Languages
Yes
Omni-Channel
Yes
On-Screen Chats
No
Pre-configured Bot
Yes
Reusable Components
Yes
Sentiment Analysis
No
Speech Recognition
No
Speech Synthesis
No
Virtual Assistant
No
Live Chat
Canned Responses
Yes
Customizable Branding
Yes
Geo Targeting
Yes
Offline Form
Yes
Proactive Chat
Yes
Screen Sharing
No
Third Party Integration
Yes
Transfers / Routing
Yes
Website Visitor Tracking
No