Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Built with nearly 20 years of experience in large-scale biometric technology projects, CloudABIS™ is a superscalar, biometrics-as-a-service (BaaS) matching system that removes the burden & cost associated with building and maintaining a reliable biometric identification system. CloudABIS™, which can compare millions of biometric templates per second, can be used to speed up 1:N matching and de-duplication. Customers can instantly perform 1:N matching by connecting through our API or CloudApper™ software. CloudScanr™, our cloudScanr™, app supports many fingerprint readers. Device activation is seamless using our software. CloudScanr™, which allows the biometric system instantly to work across any web browser, also allows it to be used with other web browsers. There are many options for fingerprint readers. Because it is a universal format, most fingerprint SDKs can generate a standard ISO template.
Description
CloudApper Desk is an innovative and cost-effective ticketing solution designed to enhance customer support and facilitate business growth. This comprehensive app optimizes customer service operations through a robust dashboard and straightforward ticket management, offering the flexibility needed to boost efficiency. To truly understand your business landscape, the ability to capture and analyze data is essential. With CloudApper Desk, you can pinpoint recurring challenges, leading to opportunities for enhancing your products and services, ultimately fortifying your business. Customer perceptions are often shaped by the quality of after-sales support; impress your clients with CloudApper Desk by tracking activities, managing ticket assignments, and enabling swift responses directly from a mobile device. Elevate the speed and effectiveness of your customer service management by utilizing CloudApper Desk’s centralized data system. This tool offers an intuitive dashboard that displays recent tickets, the latest responses, and additional relevant information, granting users a comprehensive view of their support activities. As a result, your team can work more collaboratively and effectively, ensuring that customer issues are addressed promptly and thoroughly.
API Access
Has API
Yes
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
M2SYS Technology
Founded
2002
Country
United States
Website
www.m2sys.com/cloud-based-abis-automated-biometric-identification-system-api/
Vendor Details
Company Name
CloudApper
Founded
2018
Country
United States
Website
www.cloudapper.com/cloudapper-desk-ticketing-app-customer-support-complain-management/
Product Features
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No