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support

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Description

Cloud4Wi turns WiFi into a strategic growth engine. Built on AI and delivered from the cloud, our platform enables companies to provide people and devices with secure, effortless WiFi access—then converts that access into insight, efficiency, and revenue, all with a lighter IT footprint. We help companies like Campari Group, Ferrari, MSC, Prada Group, and Starbucks turn their physical locations into responsive, intelligence-rich environments, serving 300M+ mobile users across 70,000 locations in 150+ countries.

Description

Ruckus SPoT, or Smart Positioning Technology, stands out as the first cloud-based suite of location-based services (LBS) for Smart Wi-Fi, offering carriers and enterprises the opportunity to implement a diverse array of value-added services that can significantly boost their profitability while improving users' online experiences. The latest iteration of this technology, known as Cloud Hosted SPoT 2.0, facilitates real-time analytics on a large scale, enabling accurate indoor positioning and effective LBS. It equips users with tools for developing radio maps, calibrating specific venues, and seamlessly integrating with mobile applications to provide contextually relevant services. In addition, SPoT features advanced capabilities such as heat mapping, footfall analytics, and dwell time assessments, which are vital for optimizing the use of space and fostering greater customer engagement. This innovative technology not only empowers businesses to understand user behavior better but also enhances their ability to create tailored experiences that meet the needs of their clientele.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Adobe Marketo Engage Yes 
Braze Yes 
Clinic Cloud Yes 
Copper Yes 
Facebook Ads Yes 
Gist Yes 
Google Ads Yes 
HubSpot Sales Hub Yes 
Mailchimp Yes 
Microsoft 365 Yes 
Microsoft Dynamics 365 Yes 
Mindflow Yes 
Proxyclick Yes 
RaGaPa CaptiveXS No 
SAP Marketing Cloud Yes 
Salesforce Yes 
Salesforce Agentforce Marketing Yes 
Segment Yes 
Sugar Connect Yes 
Twilio Yes 

Integrations

Adobe Marketo Engage No 
Braze No 
Clinic Cloud No 
Copper No 
Facebook Ads No 
Gist No 
Google Ads No 
HubSpot Sales Hub No 
Mailchimp No 
Microsoft 365 No 
Microsoft Dynamics 365 No 
Mindflow No 
Proxyclick No 
RaGaPa CaptiveXS Yes 
SAP Marketing Cloud No 
Salesforce No 
Salesforce Agentforce Marketing No 
Segment No 
Sugar Connect No 
Twilio No 

Pricing Details

$2,400/year
- Guest WiFi: Priced per Access Point · 50 APs included
- MDU WiFi: Priced per Personal Network · 200 PNs included
- Cloud NAC: Priced per User · 200 Users included
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Cloud4Wi

Founded

2014

Country

United States

Website

cloud4wi.ai/

Vendor Details

Company Name

RUCKUS Networks

Founded

2004

Country

United States

Website

support.ruckuswireless.com/products/74-ruckus-spot#f-product-facet=SPoT

Product Features

Location-Based Marketing

Audience Demographics No 
Beacons (BLE) No 
Contextual Marketing No 
Footfall Analytics No 
Geofencing No 
Location Intelligence No 
Marketing Attribution No 
Marketing Automation No 
NFC No 
Personalization No 
Push Notifications No 
QR Codes No 
Reporting / Analytics No 
Social Marketing No 
Wi-Fi Yes 

WiFi Marketing

Automated Emails No 
Branded Splash Page No 
Customer Analytics No 
Data Export No 
Data Privacy Compliance No 
Lead Capture No 
Location Heatmaps No 
Loyalty Program No 
Review Platform Integration No 
SMS Marketing No 
Social Media Integration No 
Surveys No 
Time Limited WiFi No 
Trigger Campaigns No 

Alternatives

Alternatives

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