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Description
With Cloud4Feed's versatile feedback collection methods, businesses can tailor the channels used for gathering customer insights based on various touchpoints, leading to an increased volume of feedback. By adjusting the frequency of feedback requests according to the processing times at these touchpoints, companies can avoid bombarding customers with too many surveys at once. Implementing validity periods for feedback submissions ensures that responses remain relevant and timely. Additionally, businesses can set up reminders for customers who have not yet provided their opinions, making the process more engaging. This enables customers to express their expectations regarding the brand or store, share their thoughts on the store's ambiance, and voice any specific requests about the products or services offered. In the automotive industry, for instance, feedback is systematically collected at multiple contact points, allowing management to act on the insights gathered effectively. Moreover, the most suitable communication channel is identified for customers who have recently received service, ensuring prompt outreach. This proactive approach not only enhances customer satisfaction but also fosters a culture of continuous improvement.
Description
FeatQ is a hosted feature-request board built for software teams whose products are sold through a store: Shopify apps, WordPress plugins, browser extensions, Workspace add-ons and vertical SaaS. Requests usually arrive in store reviews and support tickets, where other users cannot vote; FeatQ collects them on one board. Users submit and vote with an email address only; there is no account to create. The team moves each request to planned, in progress or shipped on a public roadmap. When a request is marked shipped, it is published to the board's changelog and every voter who opted in gets an email. Each board also has an MCP endpoint, so Claude Code, Cursor, Windsurf, ChatGPT or any other MCP client can read the ranked requests and pull the top one directly from the board. Pricing is a flat rate per board, with no per-user fees and up to 10,000 voters per board: $19 a month at launch pricing, $144 a year, or $199 one-time for lifetime access, each with a 14-day money-back guarantee.
API Access
Has API
Yes
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Claude Code
No
Codex CLI
No
Cursor
No
Gemini CLI
No
HTML
Yes
Model Context Protocol (MCP)
No
Integrations
Claude Code
Yes
Codex CLI
Yes
Cursor
Yes
Gemini CLI
Yes
HTML
No
Model Context Protocol (MCP)
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$19/board/month
Flat price per board, no per-user fees, up to 10,000 voters per board. Monthly $19/board at launch pricing for the first 25 boards ($29 standard). Yearly $144/board at launch pricing ($228 standard). Lifetime access to one board $199 one-time, limited to 50 founding spots. Every plan includes the full product and a 14-day money-back guarantee.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Cloud4Feed
Country
Turkey
Website
www.cloud4feed.com/index/listen
Vendor Details
Company Name
FeatQ
Founded
2026
Country
Japan
Website
featq.com
Product Features
Customer Engagement
Analytics
No
Churn Management
No
Communication Management
No
Community Management
No
Content Syndication
No
Feedback Collection
No
Gamification
No
Live Chat
No
Video Content
No
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No
Survey
Custom Survey URLs
No
Data Analysis Tools
No
Email Marketing
No
Mobile Survey
No
Offline Response Collection
No
Paper Survey
No
Question Branching
No
Question Library
No
Site Intercept Survey
No
Skip Logic
No
Supports Audio / Images / Video
No
Product Features
Customer Feedback
Alerts / Notifications
Yes
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
Yes
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No