Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Cloud Insurance offers a comprehensive SaaS platform for managing insurance operations tailored for managing general agents (MGAs), carriers, brokers, and emerging insurance startups, functioning as the essential software rather than acting as an insurer itself.
The platform encompasses nine distinct modules that facilitate the entire policy lifecycle, including a Product Engine for rapid product design and pricing, comprehensive management of Policies, AI-driven Claims processing, streamlined Distribution for partner onboarding, and robust Finance capabilities for accounting and invoicing.
Additional features include a Customer Relationship Management (CRM) system, automated Workflow tools for underwriting and reminders, customizable Reporting dashboards, and advanced AI Machine Reading for efficient document handling.
Policyholders benefit from a personalized Purchase Journey and a self-service My Account portal, while REST APIs enable seamless integration for creating customers, policies, and quotes from outside systems.
Cloud Insurance can be deployed as a complete core system, a modular add-on, or a minimal viable product (MVP) platform, with pre-built offerings that cover various lines such as travel, dental, pet, health, payment protection insurance (PPI), and sports.
This versatility allows businesses to adapt the platform to their specific needs and scale their operations effectively.
Description
The system features a comprehensive array of tools for managing partners, including commission and discount structures for multi-tier partners, designated thresholds, and lock-in periods. It also incorporates a Partner Dashboard for performance tracking, offers white-labelled support integration, and utilizes a lead-lock mechanism to ensure consistent engagement. Other components include customer self-support options, auto ticket assignment, SLA triggers, and an escalation matrix, all of which are designed to enhance the support experience. Additionally, support ratings, a customer portal, an integrated knowledge base, and an announcement mechanism work together to ensure effective communication and resource access. Intelligent support dashboards further streamline the process, while the platform accommodates various pricing structures such as free, one-time, recurring, pay-per-use, and contract plans, all featuring auto-renewal and usage-based pricing models. Users can adjust pricing based on the billing cycle and the quantity of units acquired, as well as create bundled offerings to incentivize increased customer purchases. The system supports multiple currencies, tax levels, rules, and various payment gateways to facilitate transactions. Furthermore, customers are empowered with the ability to upgrade or downgrade their cloud services directly from their panel, allowing them to tailor their experience by purchasing additional service add-ons as needed. This flexibility ensures that each customer can optimize their service according to their specific requirements.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$49 user per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Cloud Insurance
Founded
2012
Country
Norway
Website
www.cloudinsurance.io
Vendor Details
Company Name
RackNap
Founded
2016
Country
India
Website
www.racknap.com
Product Features
Insurance Claims Management
CRM
No
Claims tracking
No
Customer portal
No
Document management
No
EDI data exchange integrations
No
Electronic claims
No
Fraud management
No
Reporting
No
Product Features
Cloud Management
Access Control
Yes
Billing & Provisioning
Yes
Capacity Analytics
Yes
Cost Management
Yes
Demand Monitoring
Yes
Multi-Cloud Management
Yes
Performance Analytics
Yes
SLA Management
Yes
Supply Monitoring
Yes
Workflow Approval
Yes