Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
We offer cutting-edge network and security solutions tailored for both public and private sectors, utilizing the UK's pioneering fully managed SASE platform to enable secure connections across all devices. Our services facilitate the enhancement of connectivity and security, ensuring rapid and secure access to the Health Sector & Social Care Network (HSCN), allowing you to access vital NHS services from any location. Seamlessly link all your facilities, remote personnel, and private network operations with unparalleled government-grade security, all while maintaining the integrity of your operational and live service activities. Experience a cloud-centric transformation designed for both local and central government entities, empowering you to connect any device to any service through our SASE platform, which lays down a robust digital foundation aimed at fostering better outcomes for citizens. With an extensive array of tools to safeguard your network and ensure operational resilience, our SASE solution grants you comprehensive control, visibility, and governance over your network systems. Benefit from a diverse set of network connectivity options, encompassing everything from cloud services to user interactions and data center integrations, thereby creating a cohesive and secure digital ecosystem. Ultimately, our mission is to elevate your network capabilities and security posture to meet the evolving demands of the modern digital landscape.
Description
VServiceManagement offers a cloud-centric solution tailored for the intricate nature of modern post-sales service scenarios. It combines advanced warranty and entitlement management along with top-tier field service operations management into one cohesive package, allowing businesses to craft and execute their own unique processes. By utilizing this platform, companies can consistently provide outstanding service, monitor their operations, and innovate new offerings to enhance customer satisfaction. Additionally, VContactCenter serves as a cloud-first option for contemporary multichannel and multi-client contact centers, equipping organizations with all necessary tools to refine customer relationships, such as agent support, CTI integration, and customizable workflow designs, while also maintaining effective oversight of backend operations. ACCO Brands, a recognized name in the office supplies and equipment sector, utilizes VServiceManagement to empower its service technicians in efficiently handling every element of their service engagements, thereby streamlining their workflow and improving customer interactions. This integration of advanced solutions not only bolsters operational efficiency but also fosters a more responsive service environment.
API Access
Has API
No
API Access
Has API
No
Integrations
ANS
Yes
Amazon Web Services (AWS)
Yes
Dynamic SIM Allocation
Yes
Equinix
Yes
Focus
Yes
Google Cloud Platform
Yes
Microsoft Azure
Yes
Verizon Cloud
Yes
Integrations
ANS
No
Amazon Web Services (AWS)
No
Dynamic SIM Allocation
No
Equinix
No
Focus
No
Google Cloud Platform
No
Microsoft Azure
No
Verizon Cloud
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Cloud Gateway
Country
United Kingdom
Website
www.cloudgateway.co.uk
Vendor Details
Company Name
Vertical Solutions
Founded
1986
Country
United States
Website
www.vertsol.com
Product Features
Product Features
Field Service Management
Billing & Invoicing
Yes
Contact Database
Yes
Contract Management
No
Customer Database
Yes
Dispatch Management
Yes
Electronic Signature
No
Inventory Management
Yes
Mobile Access
No
Payment Collection in the Field
Yes
Quotes / Estimates
No
Routing
No
Scheduling
Yes
Service History Tracking
Yes
Time Clock
Yes
Work Order Management
Yes
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No