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Description

Are you still anticipating the return on investment from your Oracle Fusion Applications? Many organizations do not leverage the full potential of the new features available in Oracle SaaS Applications, typically utilizing only about 40%-50% of the functionalities offered. This lack of full engagement with Oracle Fusion features often compels businesses to resort to costly customizations to fill in the "functionality gaps," which ultimately diminishes the expected ROI and contributes to accumulating technical debt over time. Enter Cloud-FIT, an AI-driven Oracle Ops Management Solution developed by Jade Global, a certified partner of Oracle. Cloud-FIT evaluates your current IT landscape and delivers Gen-AI insights on which existing features can enhance your Oracle Fusion applications. By doing so, it can reduce your customization requirements by as much as 30%, thereby lowering the expenses associated with testing, upgrades, and managed services. With the implementation of Cloud-FIT, organizations can not only improve their ROI but also streamline their operations and maximize the value of their Oracle investments.

Description

Oracle Social Cloud Service is a comprehensive tool designed to enhance and expand your interactions with customers across various social media platforms. This service combines four top-tier components of social relationship management—social listening, social analytics, social engagement, and social publishing—into a single cohesive interface, resulting in the most thorough social relationship management solution currently available. To utilize this service effectively, users must possess an Oracle Identity Cloud Service account with the appropriate permissions, such as being an Identity Domain Administrator or Application Administrator. Furthermore, an account for Oracle Social Cloud Service with administrative privileges is necessary for setting up federated authentication alongside the Oracle Social Cloud Service itself. In order to facilitate provisioning, it is essential to have the client credentials, including the client ID and client secret, along with the necessary API access permissions to ensure proper authentication with the REST APIs of Oracle Social Cloud Service. This integration enables organizations to streamline their social media management processes and optimize customer engagement strategies.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

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Integrations

Oracle Fusion Cloud EPM Yes 
Oracle Fusion Cloud ERP Yes 
Oracle Fusion Cloud Procurement Yes 
Oracle Fusion Cloud SCM Yes 
Oracle Fusion SCM Analytics Yes 

Integrations

Oracle Fusion Cloud EPM No 
Oracle Fusion Cloud ERP No 
Oracle Fusion Cloud Procurement No 
Oracle Fusion Cloud SCM No 
Oracle Fusion SCM Analytics No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

Contact Oracle for pricing details.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Jade Global

Founded

2003

Country

United States

Website

www.jadeglobal.com

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

docs.oracle.com/en/cloud/paas/identity-cloud/idcsc/oraclesocialcloudservice.html

Product Features

SaaS Management

License Management No 
Onboarding No 
Renewal Management No 
SaaS Operations Management No 
Shadow IT Detection No 
Spend Management No 
Subscription Management No 
Usage Tracking / Analytics No 
Vendor Management No 

Product Features

Social Selling

Automated Publishing No 
Compliance Management No 
Content Discovery No 
Content Management No 
Employee Advocacy No 
Gamification No 
Lead Engagement Yes 
Performance Metrics No 
Pre-Approved Content Library Yes 
Single Sign On No 
Social Media Monitoring No 

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