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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Cloud Contact AI offers a versatile marketing solution that allows you to connect with your audience through SMS, email, and voice, all integrated within a single platform. Whether you need to collect debts or inform customers about special promotions, CCAI equips you to send messages effectively across the channels your users prefer most. Additionally, you can easily communicate with a group of contacts or individually via our user-friendly inbox, which facilitates real-time conversations. You can also follow up with a phone call using Cloud Contact AI. The platform provides unlimited phone numbers for a single account, enabling you to reach customers through both SMS and voice using the same number. To streamline the opt-in process, customers can text a keyword of your choice, allowing for quick engagement, followed by an automated response to keep communication flowing smoothly. This comprehensive approach ensures that your marketing efforts are not only effective but also customer-friendly.

Description

A permission-based messaging solution tailored for large organizations offers a unified platform that supports various message formats and a single enterprise API. This service caters to digital publishers, media companies, local governments, utilities, and diverse service providers, ensuring it aligns seamlessly with your organizational structure. It is thoughtfully crafted to enhance collaboration among teams, departments, and workflows, while also being compatible with any existing back-end systems. The platform excels in delivering multi-channel communication that meets a wide range of enterprise requirements, facilitating everything from real-time transactional messages such as e-bills, paperless receipts, and notifications, to on-demand recurring and triggered marketing campaigns. This all-in-one B2C messaging solution is provided as a modular, feature-rich software-as-a-service platform, meticulously designed to address the specific demands of enterprises. By integrating various functionalities, it streamlines communication and enhances operational efficiency across sectors.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Google Data Studio
Infinity Call Tracking
Jet Call Tracker

Integrations

Google Data Studio
Infinity Call Tracking
Jet Call Tracker

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$20 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Cloud Contact AI

Founded

2019

Country

United States

Website

www.cloudcontactai.com

Vendor Details

Company Name

Upaknee

Founded

2008

Country

Canada

Website

www.upaknee.com

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Email Marketing

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Product Features

Email Marketing

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

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Alternatives

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