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Description

Enhance your privacy compliance and data security initiatives on Salesforce by utilizing an extensive range of products. Effective privacy programs hinge on meticulous data inventories and comprehensive risk evaluations. Unfortunately, many organizations fail to identify all data sources and are often bogged down by outdated manual processes and spreadsheets. Our Personal Data Inventory solution is specifically crafted to automate and optimize Data Protection Impact Assessments (DPIA) and enterprise data inventory procedures. This tool simplifies the task for organizations, ensuring they maintain an accurate data inventory alongside a thorough risk assessment. As the volume of privacy rights requests continues to rise, handling these requests manually can lead to inconsistencies, errors, and a greater chance of falling out of compliance. Our Privacy Rights Automation solution allows for self-service options and automates all activities related to privacy rights. By implementing this standardized and reliable solution, organizations can significantly reduce the risk of non-compliance while improving overall efficiency. Ultimately, investing in these tools not only promotes adherence to privacy regulations but also enhances customer trust and confidence.

Description

At Optacy (formerly CCPA Toll Free), we provide a turnkey, lightweight privacy compliance platform designed to help businesses quickly satisfy regulatory mandates across CCPA/CPRA, GDPR, and emerging US state privacy laws. Our flagship service delivers complete request intake infrastructure out of the box—featuring our signature shared hotline (1-866-I-OPT-OUT), dedicated toll-free numbers, embeddable webforms, and an AI conversational agent that transcribes and classifies voice requests automatically. Inside our centralized dashboard, teams can effortlessly track incoming Data Subject Access Requests (DSARs), monitor statutory countdown deadlines, and generate complete automated audit trails for legal proof. To cover all consumer touchpoints, we also deliver geo-targeted cookie consent banners with automatic script blocking, full IAB TCF framework integration, and automated site scanners to detect hidden third-party tracking scripts. Designed to fit modern tech stacks, our platform offers custom developer tools—including APIs, webhooks, and real-time Slack notifications—to seamlessly automate backend deletion workflows across your internal systems. With flexible pricing ranging from an accessible $59/month SMB tier up to full enterprise suites featuring SSO and high-volume request handling, Optacy acts as a streamlined, budget-friendly alternative to heavy legacy tools. Ultimately, we eliminate the friction of data privacy compliance, allowing companies to instantly fulfill statutory mandates—like California’s toll-free phone requirement—without burning developer bandwidth or building intake workflows from scratch.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Okta No 
Salesforce Yes 
Zapier No 

Integrations

Okta Yes 
Salesforce No 
Zapier Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$59
We offer a free trial as well as monthly and annual subscriptions.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Cloud Compliance

Founded

2018

Country

United States

Website

cloudcompliance.app/

Vendor Details

Company Name

Privacy Toll Free, LLC

Founded

2019

Country

United States

Website

optacy.com

Product Features

Compliance

Archiving & Retention No 
Artificial Intelligence (AI) No 
Audit Management No 
Compliance Tracking No 
Controls Testing No 
Environmental Compliance No 
FDA Compliance No 
HIPAA Compliance No 
ISO Compliance No 
Incident Management No 
OSHA Compliance No 
Risk Management No 
Sarbanes-Oxley Compliance No 
Surveys & Feedback No 
Version Control No 
Workflow / Process Automation No 

Data Privacy Management

Access Control No 
CCPA Compliance No 
Consent Management No 
Data Mapping No 
GDPR Compliance No 
Incident Management No 
PIA / DPIA No 
Policy Management No 
Risk Management No 
Sensitive Data Identification No 

Data Security

Alerts / Notifications No 
Antivirus/Malware Detection No 
At-Risk Analysis No 
Audits No 
Data Center Security No 
Data Classification No 
Data Discovery No 
Data Loss Prevention No 
Data Masking No 
Data-Centric Security No 
Database Security No 
Encryption No 
Identity / Access Management No 
Logging / Reporting No 
Mobile Data Security No 
Monitor Abnormalities No 
Policy Management No 
Secure Data Transport No 
Sensitive Data Compliance No 

GDPR Compliance

Access Control No 
Consent Management No 
Data Mapping No 
Incident Management No 
PIA / DPIA No 
Policy Management No 
Risk Management No 
Sensitive Data Identification No 

Product Features

Data Privacy Management

Access Control No 
CCPA Compliance Yes 
Consent Management Yes 
Data Mapping No 
GDPR Compliance Yes 
Incident Management No 
PIA / DPIA No 
Policy Management Yes 
Risk Management No 
Sensitive Data Identification No 

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