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Description

APP Tech pioneered the incident-based approach to claims and risk management. Since 2003, we’ve delivered integrated technology solutions to hundreds of customers across North America — to improve claims-management efficiency and scalability, increase visibility, shorten response times, lower premiums, and prevent risk events. Cloud Claims by APP Tech is a top-rated risk management and claims software solution. IMS is a purpose-built software solution for self-insureds, TPAs, and companies who want to track their claims and losses. It helps users manage the entire claim lifecycle, from the initial incident report to issuing payments and collections. It offers a variety of features that allow users to have complete control over their claims, as well as risk information. These include incident management and claims management, workgroup tools as well as reporting, insurance tracking, and many other features. We’re proud of our 100 percent implementation-success rate and excellent customer-retention rate, a result of our commitment to understanding our clients’ needs and rolling out solutions that work for them.

Description

As regulatory and analytical demands for PBR, IFSR, and predictive analytics continue to rise, actuaries are tasked with handling ever-expanding amounts of both current and historical data. The Insight Enterprise data warehouse serves as a streamlined, integrated repository for corporate policy, claims, and agent information. This open database empowers users to create personalized data extracts for any specified timeframe, which can then be utilized in external processes; many of these outcomes can be reincorporated into the system for straightforward analysis via a BI interface alongside administrative system data. Although the Insight Enterprise undergoes thorough testing throughout its development and quality assurance phases across various data sets, it's important to acknowledge that, due to the diverse range of data sets encountered across different insurance companies, lines of business, and administrative systems, achieving a completely error-free complex system is not feasible. Comprehensive support is available for the Insight Enterprise to address any software-related issues, with timely patches developed and distributed to all clients impacted by processing or calculation discrepancies. Furthermore, this proactive approach ensures that users can rely on the system’s integrity and effectiveness in meeting their analytical needs.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$2,500 per month
Annual subscription includes: web-based access to claims data; claims, document, and policy management; workflow automation; reporting; unlimited cloud-based data storage; and unlimited technical support. System onboarding and 4 hours of web-based training at $1000. Initial data conversion is charged on an as needed basis. Data feed integrations are also available, e.g., carriers, HR, fleet inventory, etc.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

APP Tech

Founded

2002

Country

Connecticut, United States

Website

apptechllc.com

Vendor Details

Company Name

Insight Decision Solutions

Founded

2000

Country

Canada

Website

www.insightdecision.com

Product Features

Claims Processing

Adjustor Management Yes 
Case Management Yes 
Claim Resolution Tracking Yes 
Co-Pay & Deductible Tracking Yes 
Compliance Management Yes 
Customer Management Yes 
Electronic Claims Yes 
Forms Management Yes 
Paper-Based Claims Yes 
Payor Management Yes 
Policy Administration Yes 

Incident Management

Audit Trail Yes 
Corrective Actions (CAPA) Yes 
Disaster Recovery Yes 
IT Incident Management Yes 
Incident Reporting Yes 
OSHA Compliance Yes 
Root-Cause Diagnosis Yes 
Safety Management Yes 
Task Management Yes 
Ticket Management Yes 

Insurance Claims Management

CRM No 
Claims tracking Yes 
Customer portal No 
Document management Yes 
EDI data exchange integrations Yes 
Electronic claims No 
Fraud management No 
Reporting Yes 

P&C Insurance

Billing & Invoicing Yes 
Broker / Agent Portal Yes 
Claims Management Yes 
Commission Management No 
Customer Portal No 
Document Management Yes 
Insurance Rating No 
Marketing Automation No 
Policy Management Yes 
Quote Management No 
Reinsurance Administration Yes 
Underwriting Management No 

Risk Management

Alerts/Notifications Yes 
Auditing Yes 
Business Process Control No 
Compliance Management Yes 
Corrective Actions (CAPA) No 
Dashboard Yes 
Exceptions Management No 
IT Risk Management Yes 
Internal Controls Management No 
Legal Risk Management No 
Mobile Access Yes 
Operational Risk Management Yes 
Predictive Analytics No 
Reputation Risk Management No 
Response Management No 
Risk Assessment Yes 

Product Features

Business Intelligence

Ad Hoc Reports Yes 
Benchmarking No 
Budgeting & Forecasting Yes 
Dashboard Yes 
Data Analysis Yes 
Key Performance Indicators Yes 
Natural Language Generation (NLG) No 
Performance Metrics Yes 
Predictive Analytics Yes 
Profitability Analysis Yes 
Strategic Planning Yes 
Trend / Problem Indicators Yes 
Visual Analytics Yes 

P&C Insurance

Billing & Invoicing No 
Broker / Agent Portal No 
Claims Management No 
Commission Management No 
Customer Portal No 
Document Management No 
Insurance Rating No 
Marketing Automation No 
Policy Management No 
Quote Management No 
Reinsurance Administration No 
Underwriting Management No 

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