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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Cloud Alert stands out as the most secure, economical, and engaging instant notification system available for mobile devices, providing a superior alternative to both push notifications and SMS A2P alerts. This innovative solution blends cloud and mobile app technology seamlessly, empowering banks and their customers to communicate at significantly lower costs than traditional SMS messaging. Tailored for transactional alerts, it excels in reporting fraudulent activities, delivering one-time passwords (OTPs), notifying users about lost or stolen cards, ensuring the security of “card not present” transactions, and facilitating customer approval workflows in real-time. A messaging gateway is integrated with the bank's infrastructure to dispatch encrypted alerts, while an intelligent communication protocol along with a transport cluster effectively routes and stores messages across a global network of servers. Additionally, users can download a mobile app at no cost, which enables them to view decrypted notifications and interact with them by approving or rejecting transactions, enhancing the overall user experience. This level of interactivity and security makes Cloud Alert an essential tool for modern banking communications.

Description

Regardless of whether you handle a modest volume of calls or an extensive number reaching into the millions daily, we possess the right solution for you. Deliver voice messages and reminders at remarkable speeds to countless contacts. Create engaging voice applications utilizing your own recordings or employ text-to-speech technology for a more individualized experience. You can initiate calls with pre-recorded messages and prompt recipients to press 1 to connect with your representative. Adjust the calling rate in accordance with the number of available agents, ensuring optimal utilization of your workforce. Utilize text broadcasts to disseminate marketing communications, alerts, promotions, and updates effectively. Leave voicemail messages immediately after the beep, allowing you to promptly proceed to the next call, which significantly enhances efficiency. Furthermore, you can redial contacts who missed your call or didn't complete the conversation, ensuring your outreach is thorough and precise. Tailor your messages for each recipient by utilizing text-to-speech in various languages, enhancing the personal connection with your audience. This multifaceted approach not only maximizes your outreach but also streamlines communication processes.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$99 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Cloud Alert

Country

Bahrain

Website

cloudalert.cloud

Vendor Details

Company Name

Star2Billing

Founded

2009

Country

Spain

Website

www.newfies-dialer.org

Product Features

Mobile Banking

Bill Payment No 
Biometric No 
Cash Management No 
Chat / Messaging Yes 
Cross Selling Functionality No 
Digital Wallet No 
P2P Payments No 
Remote Deposit No 
SMS Banking Yes 
Transaction Monitoring No 
Voice Banking No 

Product Features

Call Center

Blended Call Center No 
Call Logging Yes 
Call Recording Yes 
Call Scripting No 
Campaign Management Yes 
Database No 
Escalation Management No 
IVR / Voice Recognition Yes 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center Yes 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat Yes 
Reporting/Analytics Yes 

Inside Sales

Auto-Dialing Yes 
Call List Management Yes 
Call Recording Yes 
Campaign Management Yes 
Dashboard Yes 
Data Management Yes 
Lead Capture Yes 
Lead Distribution Yes 
Lead Scoring No 
Performance Management No 

Predictive Dialer

Call Monitoring Yes 
Call Recording Yes 
Call Results Yes 
Call Transfer Yes 
Callback Scheduling No 
Campaign Specific Caller ID Yes 
Contact Management Yes 
FCC Compliance No 
FTC Compliance No 
Lead Capture Yes 
Lead Management No 

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