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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

CloseReply functions as an AI-driven communication assistant for local service providers such as HVAC, plumbing, electrical, and roofing businesses. It responds to inquiries via phone calls, emails, or texts within a minute, around the clock, ensuring that leads are qualified and appointments are scheduled directly into the business's calendar. By addressing the issue of delayed responses, it allows businesses to capture opportunities that might otherwise slip away during evenings, weekends, or after-hours. The installation process is quick and straightforward, requiring no technical expertise. Subscription plans begin at $149 per month and include a 7-day free trial with no need for a credit card upfront. Additionally, this service can significantly enhance customer satisfaction by providing timely responses.

Description

Instant Reply serves as an advanced AI sales representative for engaging business discussions across platforms like Instagram, WhatsApp Business, and Messenger. This tool leverages a company's frequently asked questions, pricing, and policies to effectively respond to customer inquiries, assess incoming requests, and facilitate follow-up actions along with booking processes. Initially, teams can operate in an approval mode, gradually transitioning to automatically dispatch the types of replies they deem reliable. Additionally, personalized quotes and decisions regarding discounts can be delegated to a human agent while retaining the context of the conversation. The platform's shared inbox consolidates all customer interactions for easier management. Furthermore, an MCP server enables the connection of compatible AI assistants to appropriate inbox and workflow tasks, contingent upon workspace access rights, permissions, and specific plan limitations. Notably, WhatsApp Business is accessible under Growth and Pro plans, with Meta's delivery fees billed separately. Overall, Instant Reply streamlines customer engagement while providing flexibility for businesses to manage their communication effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

Facebook Messenger No 
Instagram No 
WhatsApp No 

Integrations

Facebook Messenger Yes 
Instagram Yes 
WhatsApp Yes 

Pricing Details

$149/month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

CloseReply

Founded

2026

Country

India

Website

closereply.com

Vendor Details

Company Name

Instant Reply

Website

www.instantreply.co

Product Features

Product Features

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Alternatives

Alternatives