Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
CliniCall provides assistance for medical and optical offices by managing incoming patient calls during peak hours or when staff is unavailable. These practices retain their existing public phone number and have the ability to determine which calls are directed to the service. The system adheres to established routing protocols, enabling it to transfer calls to a live front desk when feasible and generating callback requests for tasks that require personal attention. Additionally, it facilitates direct appointment scheduling through compatible booking connectors, which are confirmed as part of the onboarding process. The dashboard for practices consolidates call logs, summaries, and pending tasks for easy management. Both French and English languages are supported on operational phone lines, ensuring effective communication. Subscription plans begin at EUR 149 per month for each location, not including VAT, with the setup cost provided separately. Moreover, interested parties can schedule a 30-minute demonstration to explore the features further. This comprehensive solution aims to enhance the efficiency of practice operations while ensuring patients receive timely assistance.
Description
FirstVoice AI offers a cloud-based AI receptionist tailored for small and medium-sized enterprises that need to manage incoming calls during off-hours. This service efficiently addresses business calls, responds to frequent inquiries, takes messages, prioritizes urgent requests, and can transfer calls as per the chosen plan. Additionally, it is capable of managing appointments—booking, rescheduling, or canceling—through integration with various calendars and industry-specific systems, while also providing call summaries via text messages or emails. Notably, its unique speed-to-lead feature allows for prompt callbacks to new inquiries originating from supported web forms and social media leads. FirstVoice collaborates with clients to configure and test call scripts and integrations, ensuring that ongoing updates to scripts are also provided. Primarily targeting businesses in New Zealand, it serves a diverse range of sectors, including trades, clinics, salons, hospitality, and professional services. The range of integrations and functionalities depends on the connected systems and plans, with advanced software connections and lead follow-up features available for qualifying plans, enhancing overall customer service efficiency.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
Calendly
No
Cliniko
No
Fergus
No
Google Calendar
No
HubSpot CRM
No
Microsoft 365
No
ServiceM8
No
Integrations
Calendly
Yes
Cliniko
Yes
Fergus
Yes
Google Calendar
Yes
HubSpot CRM
Yes
Microsoft 365
Yes
ServiceM8
Yes
Pricing Details
EUR 149/month/location + VAT
Free Trial
No
Free Version
No
Pricing Details
$297 NZ/month
Starter: NZ$297 per month for 200 minutes (about 65 calls), one team calendar, and 100 SMS booking confirmations. Setup is included; plans are month-to-month with no lock-in contract. Prices are in NZD; no GST is added. Extra minutes are NZ$0.65 each.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
AInnovate (EXIGE SARL)
Country
Luxembourg
Website
clinicall.cc/
Vendor Details
Company Name
Digital Waves
Country
New Zealand
Website
www.firstvoice.co.nz