Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Designed specifically for creative enterprises, advertising firms, design agencies, marketing companies, and corporate communication teams, this tool is essential for handling personnel, projects, media, and finances. At the core of the production workflow, it monitors creative briefs, cost estimates, deadlines, printing specifications, assets, approvals, among other elements. With live scheduling, production updates are reflected instantly, ensuring you're always informed about today, tomorrow, and the week ahead—all without leaving your workstation. Say goodbye to tedious spreadsheets! You can estimate, plan, and bill for all types of traditional and digital media, seamlessly connecting with project management and accounting systems to eliminate redundant data entry. After all, if the client fails to pay, the responsibility falls on you. Tracking time, expenditures, and purchases becomes straightforward and reliable, providing real-time insights into what was required to complete a project. A simple few clicks is all it takes to generate invoices directly from job tickets, meaning no rekeying is necessary. It’s a swift, highly accurate, and remarkably adaptable solution for your business needs. Furthermore, this platform enables better collaboration among team members, leading to increased productivity and efficiency.
Description
Gather and evaluate customer insights through online surveys measuring CSAT, CES, and NPS. Marcom Robot's customer feedback software simplifies the process of understanding customer sentiment, quantifying loyalty, and uncovering genuine opinions about your products, services, or team interactions. Not all customer feedback solutions are created equal, as Marcom Robot offers essential features, an enjoyable user experience, and budget-friendly pricing options. Additionally, Marcom Robot allows you to utilize both single-question and multi-question surveys for comprehensive feedback collection. This all-encompassing feedback tool enables you to design, initiate, analyze, and respond to customer feedback efficiently. You can create and deploy one-click surveys in just minutes, employing engaging formats like smiley faces, thumbs up/down, star ratings, and more. With our intuitive survey builder, you can develop multi-question surveys that include single-choice, multiple-choice, yes/no, radio buttons, and various other question types. Plus, you have access to ready-made templates for CSAT, CES, and NPS surveys to streamline the feedback process even further. Discover how easy it is to enhance your customer engagement and satisfaction using Marcom Robot's innovative features.
API Access
Has API
No
API Access
Has API
Yes
Integrations
ActiveCampaign
No
Adobe Marketo Engage
No
HubSpot CRM
No
HubSpot Customer Platform
No
Mailchimp
No
Salesforce
No
Salesforce Marketing Cloud Account Engagement
No
Zapier
No
Integrations
ActiveCampaign
Yes
Adobe Marketo Engage
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Mailchimp
Yes
Salesforce
Yes
Salesforce Marketing Cloud Account Engagement
Yes
Zapier
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$16 per month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Clients & Profits
Founded
1986
Country
United States
Website
www.clientsandprofits.com
Vendor Details
Company Name
Marcom Robot
Country
United States
Website
www.marcomrobot.com/customer-feedback-tool
Product Features
Advertising Agency
Campaign Management
No
Collaboration
No
Document Management
No
File Sharing
No
Project Management
No
Task Management
No
Time Tracking
No
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No