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Description
Clientpulse efficiently collects and analyzes user feedback from various sources such as app reviews, support tickets, and survey responses to uncover the reasons behind user churn, difficulties, or satisfaction with your product. Utilizing advanced clustering techniques, it goes beyond generic summaries to pinpoint and quantify the most prevalent topics. These insights are presented in a dynamic Voice of Customer dashboard, allowing users to click on any graph to explore the original conversations that led to each finding. The platform's adaptive taxonomy is constantly refined as new themes arise, enabling your team to work with up-to-date, relevant categories without the need for manual tagging. Additionally, integrated sentiment analysis identifies negative feedback that traditional metrics like NPS or CSAT might overlook, empowering you to address concerns proactively and enhance positive word-of-mouth. This comprehensive approach not only improves user retention but also fosters a deeper understanding of customer needs and preferences.
Description
Discover the exceptional user insights you desire quickly and effectively through interviews enhanced by AI. Experience the power of conducting up to 1000 simultaneous interviews in various languages, unlocking a wealth of unlimited insights. Our AI interviewer actively engages participants, leading to a deeper understanding and rich insights. With AI-driven analysis, each transcript is meticulously reviewed, allowing for the extraction of themes and the revelation of compelling stories. This rapid approach to insights allows you to utilize AI-moderated interviews for prompt, thorough discussions. Questly's AI-facilitated interviewing transforms how businesses access valuable intelligence. By automating the user interview process with AI technology, we remove the constraints associated with manual interviews, significantly elevating your research capabilities. With Questly, you can conduct countless interviews at once, resulting in substantial savings in time and resources, while significantly enhancing the depth of user insights gathered. Our AI isn't limited to superficial analysis; it employs sophisticated algorithms to identify underlying patterns, themes, and valuable insights, ensuring that you stay ahead in your research endeavors. Ultimately, embracing Questly's innovative solutions means unlocking a treasure trove of knowledge that can drive your strategic decisions.
API Access
Has API
API Access
Has API
Integrations
App Store
Freshdesk
Google Play
Google Sheets
Intercom
Microsoft Excel
Trustpilot
Typeform
Zendesk
Integrations
App Store
Freshdesk
Google Play
Google Sheets
Intercom
Microsoft Excel
Trustpilot
Typeform
Zendesk
Pricing Details
$30 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Clientpulse
Country
United States
Website
clientpulse.ai/
Vendor Details
Company Name
Questly
Website
www.getquestly.com