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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

All of your customer success information can be gathered in one place, so that your entire company has the information they need. All conversations in one location. Foster relationships with the right people at the right time. With our Gmail integration and Office 365 integration, there's no need to copy-paste or send BCCs. Keep your team informed about the health of each customer and share any updates with them in real-time. Integrate Pulse into your Slack/MSFT Teams to ensure that your leadership team receives all important customer updates in real-time. Your methodology for driving success will ensure consistent customer service. You can increase predictability in your revenue by coordinating all aspects (subscriptions renewals, expansions, etc.). To make more accurate forecasts, you can use customer feedback and health. Notify your team immediately if there are any issues with a customer to avoid any future problems.

Description

Boosting customer loyalty and enhancing business profitability can be achieved by delivering an exceptional customer experience through open and clear communication. It is essential for your sales teams to focus primarily on driving sales and maximizing revenue, while minimizing their time spent on administrative responsibilities. To increase their selling efficiency, they require quick access to precise customer data, insights into customer preferences, and a history of previous interactions. PM AM CRM equips your sales teams to generate more revenue by effectively reaching out to both new and existing clients at optimal moments with the right solutions, all backed by comprehensive customer information readily available. Additionally, PM AM CRM facilitates the efficient management and tracking of various marketing initiatives, enabling you to make well-informed choices regarding the most effective marketing channels at the right times. Furthermore, this CRM system supports the maintenance of consolidated and easily accessible records of customer interactions across all departments, ensuring a cohesive approach to customer engagement and service. Ultimately, leveraging PM AM CRM not only streamlines operations but also fosters a deeper understanding of customer needs, paving the way for sustainable business growth.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AskNicely
GTM Buddy
InboxCRM by AppEQ
Stackreaction
Wufoo
Zapier

Integrations

AskNicely
GTM Buddy
InboxCRM by AppEQ
Stackreaction
Wufoo
Zapier

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$10 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ClientSuccess

Founded

2014

Country

United States

Website

www.clientsuccess.com

Vendor Details

Company Name

PMAM

Founded

2001

Country

India

Website

www.pmamcrm.com

Product Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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