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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

We automate all channels of communication with customers, including Facebook, WhatsApp, and the Web. This helps you scale your business process. We integrate with your existing technologies and generate reports that will help you optimize your omnichannel service. You can interact with the bot directly, ask questions, and speak to our experts to make it work for your business. To ensure a 100% efficient follow up and optimize your commercial management, share all information with your team. To avoid losing business opportunities, provide prompt responses to multiple questions from your customers. You can customize your support channels to give your customers quality and immediate information. For 100% efficiency monitoring and optimization of your ROI, centralize customer information and share it with your sales team.

Description

Streamline your support team's workload and enhance customer satisfaction at the same time by incorporating the OMQ Chatbot into your website, WhatsApp, Facebook Messenger, Telegram, and as a Userlike plugin. Given that a significant 80% of customer service inquiries are often repetitive, utilizing this chatbot can significantly decrease your support team’s efforts while boosting your clients' overall experience. The OMQ Chatbot can be effortlessly integrated into your online platforms and messaging applications. With its advanced artificial intelligence, it comprehends the intent behind customer inquiries regardless of how they are articulated. Supporting over 30 languages, the AI delivers prompt and relevant responses. You can easily link the OMQ chatbot to your backend systems, allowing it to retrieve pertinent information during chats, execute actions within the backend, and present suitable responses. Furthermore, any modifications made are directly reflected in your backend system, ensuring seamless updates and consistent information delivery. This level of integration not only optimizes operations but also fosters a more efficient communication channel with your customers.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Axis LMS Yes 
Facebook No 
Facebook Messenger No 
Integry Yes 
Lime Connect No 
Nekton.ai Yes 
OMQ Help No 
Quickwork Yes 
Stackreaction Yes 
Telegram No 
WhatsApp No 
WiserNotify Yes 
Wufoo Yes 
Zapier Yes 

Integrations

Axis LMS No 
Facebook Yes 
Facebook Messenger Yes 
Integry No 
Lime Connect Yes 
Nekton.ai No 
OMQ Help Yes 
Quickwork No 
Stackreaction No 
Telegram Yes 
WhatsApp Yes 
WiserNotify No 
Wufoo No 
Zapier No 

Pricing Details

$18 per month
Billed annually
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Cliengo

Country

Argentina

Website

www.cliengo.com

Vendor Details

Company Name

OMQ

Founded

2009

Country

Germany

Website

omq.ai/

Product Features

Artificial Intelligence

Chatbot Yes 
For Healthcare No 
For Sales Yes 
For eCommerce No 
Image Recognition No 
Machine Learning No 
Multi-Language Yes 
Natural Language Processing Yes 
Predictive Analytics No 
Process/Workflow Automation Yes 
Rules-Based Automation Yes 
Virtual Personal Assistant (VPA) Yes 

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover Yes 
Inline Media / Videos No 
Machine Learning Yes 
Natural Language Processing Yes 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics Yes 
Sentiment Analysis No 
Social Media Integration No 

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

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