Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
We automate all channels of communication with customers, including Facebook, WhatsApp, and the Web. This helps you scale your business process. We integrate with your existing technologies and generate reports that will help you optimize your omnichannel service. You can interact with the bot directly, ask questions, and speak to our experts to make it work for your business. To ensure a 100% efficient follow up and optimize your commercial management, share all information with your team. To avoid losing business opportunities, provide prompt responses to multiple questions from your customers. You can customize your support channels to give your customers quality and immediate information. For 100% efficiency monitoring and optimization of your ROI, centralize customer information and share it with your sales team.
Description
Manage all aspects of your customer support seamlessly from a single platform. Engage with your clientele through various channels such as WhatsApp, Facebook, Telegram, email, and web chat directly on your site. Enhance your customer service capabilities by integrating chatbots that streamline interactions. Cut down on expenses and improve response times by automating commonly asked questions from patrons. Transform visitors to your website into satisfied customers by allowing them to reach out regarding sales or support through their preferred communication methods. This all-in-one customer service solution not only enhances customer satisfaction but also boosts sales performance. Quickly and efficiently address inquiries from any of your channels using a unified inbox. Ensure that tickets are directed to the appropriate teams for quicker resolutions. Use message templates to save time when replying to customer inquiries. Gain insights into your customers' preferred channels, the challenges they face, and assess your service effectiveness. Every ticket converges in a single inbox and is then allocated to the relevant teams. Moreover, create detailed profiles that help eliminate repetitive information from your customers. This comprehensive approach fosters a more efficient and personalized customer experience.
API Access
Has API
No
API Access
Has API
No
Integrations
Axis LMS
Yes
Facebook Messenger
No
Integry
Yes
Nekton.ai
Yes
Quickwork
Yes
Stackreaction
Yes
Telegram
No
WhatsApp
No
WiserNotify
Yes
Wufoo
Yes
Integrations
Axis LMS
No
Facebook Messenger
Yes
Integry
No
Nekton.ai
No
Quickwork
No
Stackreaction
No
Telegram
Yes
WhatsApp
Yes
WiserNotify
No
Wufoo
No
Pricing Details
$18 per month
Billed annually
Free Trial
Yes
Free Version
Yes
Pricing Details
$43.67 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Cliengo
Country
Argentina
Website
www.cliengo.com
Vendor Details
Company Name
Cue
Website
www.cuedesk.com
Product Features
Artificial Intelligence
Chatbot
Yes
For Healthcare
No
For Sales
Yes
For eCommerce
No
Image Recognition
No
Machine Learning
No
Multi-Language
Yes
Natural Language Processing
Yes
Predictive Analytics
No
Process/Workflow Automation
Yes
Rules-Based Automation
Yes
Virtual Personal Assistant (VPA)
Yes
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
Yes
Inline Media / Videos
No
Machine Learning
Yes
Natural Language Processing
Yes
Payment Integration
No
Prediction
No
Ready-made Templates
No
Reporting / Analytics
Yes
Sentiment Analysis
No
Social Media Integration
No
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
No
Inline Media / Videos
No
Machine Learning
No
Natural Language Processing
No
Payment Integration
No
Prediction
No
Ready-made Templates
No
Reporting / Analytics
No
Sentiment Analysis
No
Social Media Integration
No
Conversational AI
Code-free Development
No
Contextual Guidance
No
For Developers
No
Intent Recognition
No
Multi-Languages
No
Omni-Channel
No
On-Screen Chats
No
Pre-configured Bot
No
Reusable Components
No
Sentiment Analysis
No
Speech Recognition
No
Speech Synthesis
No
Virtual Assistant
No
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
Live Chat
Canned Responses
No
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
No
Screen Sharing
No
Third Party Integration
No
Transfers / Routing
No
Website Visitor Tracking
No