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Description

To reduce returns and turn customers into loyal ones, you must provide a pleasant post-purchase customer experience. The post-purchase experience is the most important parameter when choosing a brand. ClickPost offers a unified API platform that allows you to collaborate and visibility. It also leverages logistics intelligence to reduce exceptions, real-time tracking and predictive analytics to improve customer experience. Customers need to communicate clearly with their brand and have clear expectations about delivery. They also need seamless shipping. ClickPost has helped customers increase their shipping NPS by 40 percent. Our control tower products and allocate have helped leading companies achieve a 9x return on ROI. ClickPost Platform is an integrated platform that powers all your applications and helps you reduce tech investments.

Description

EcoReturns by Saara enables eCommerce businesses to reduce returns by an average of 30% using AI-ML-powered technology. With features such as returns analytics dashboard, incentive engine, risk assessment, and more sellers get to make data-driven decisions to reduce returns and drive the bottom line. EcoReturns lets sellers reduce their carbon footprint by focusing on returns prevention rather than returns management alone. What do you get? -Improved order quality -A reduced return rate -Enhanced customer experience with a fully branded portal -Actionable insights from returns analytics -Revenue protection through intelligent exchange options and an incentive engine -Ease to meet sustainability goals

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Shiprocket Yes 
Shopify Yes 
Appbrew Yes 
Base.com Yes 
BetterCommerce Yes 
BigCommerce Yes 
DataChannel Yes 
Delhivery Yes 
Easyship No 
FedEx Ship Manager Yes 
Gorgias No 
Integry Yes 
Magento Yes 
Pickrr Yes 
Razorpay No 
ShipEak Yes 
Shyplite Yes 
UPS Ready No 
Yakit Yes 
Zendesk No 

Integrations

Shiprocket Yes 
Shopify Yes 
Appbrew No 
Base.com No 
BetterCommerce No 
BigCommerce No 
DataChannel No 
Delhivery No 
Easyship Yes 
FedEx Ship Manager No 
Gorgias Yes 
Integry No 
Magento No 
Pickrr No 
Razorpay Yes 
ShipEak No 
Shyplite No 
UPS Ready Yes 
Yakit No 
Zendesk Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

Free
Advanced Version Available at $19/mo for up to 60 return requests
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

ClickPost

Founded

2015

Country

India

Website

www.clickpost.ai/

Vendor Details

Company Name

Saara

Founded

2019

Country

United States

Website

saara.io/ecoreturns

Product Features

Returns Management

3PL / ERP Integration Yes 
Automated Exchanges No 
Branded Experience Yes 
Custom Return Policy Yes 
Inventory Management Yes 
One-Click Returns Processing Yes 
Returns Analytics Yes 
Shopper Self-Service Yes 
Smart Data Collection Yes 

Shipment Tracking

Alerts/Notifications Yes 
Delivery Estimate Yes 
For Freight Yes 
For eCommerce Yes 
Status Tracking Yes 
Website Integration Yes 

Product Features

Returns Management

3PL / ERP Integration Yes 
Automated Exchanges Yes 
Branded Experience Yes 
Custom Return Policy Yes 
Inventory Management Yes 
One-Click Returns Processing Yes 
Returns Analytics Yes 
Shopper Self-Service Yes 
Smart Data Collection Yes 

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