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features
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support

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Description

To reduce returns and turn customers into loyal ones, you must provide a pleasant post-purchase customer experience. The post-purchase experience is the most important parameter when choosing a brand. ClickPost offers a unified API platform that allows you to collaborate and visibility. It also leverages logistics intelligence to reduce exceptions, real-time tracking and predictive analytics to improve customer experience. Customers need to communicate clearly with their brand and have clear expectations about delivery. They also need seamless shipping. ClickPost has helped customers increase their shipping NPS by 40 percent. Our control tower products and allocate have helped leading companies achieve a 9x return on ROI. ClickPost Platform is an integrated platform that powers all your applications and helps you reduce tech investments.

Description

ReverseLogix is the only purpose-built, end-to-end returns management system (RMS), that can be configured and adapted to serve hybrid environments, as well as B2B and B2C. We do more than solve the logistics puzzle of returns. We optimize it. We provide a better customer experience and build loyalty. You can increase your profits, improve your processes, make efficiencies, and remain competitive. Manage customer registrations, coordinate return requests, and perform both in warranty and out-of warranty repairs. ReverseLogix is a Returns Management System (RMS), software solution that businesses trust to improve, connect and optimize their entire returns ecosystem. Learn how to make the entire return lifecycle seamless, enjoyable and efficient. Customer satisfaction and brand loyalty are increased while fraud and contra-revenue negotiations are reduced. Streamline your stock rotation and fulfillment operations to reduce logistics costs.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

FedEx Ship Manager Yes 
Magento Yes 
Shopify Yes 
WooCommerce Yes 
Amazon Yes 
Appbrew Yes 
Base.com Yes 
BigCommerce Yes 
Blue Yonder Warehouse Management System No 
DataChannel Yes 
Delhivery Yes 
NetSuite No 
Oracle Cloud Infrastructure No 
Pandium No 
Pickrr Yes 
SAP Commerce Cloud No 
Salesforce No 
Shiprocket Yes 
Shyplite Yes 
Yakit Yes 

Integrations

FedEx Ship Manager Yes 
Magento Yes 
Shopify Yes 
WooCommerce Yes 
Amazon No 
Appbrew No 
Base.com No 
BigCommerce No 
Blue Yonder Warehouse Management System Yes 
DataChannel No 
Delhivery No 
NetSuite Yes 
Oracle Cloud Infrastructure Yes 
Pandium Yes 
Pickrr No 
SAP Commerce Cloud Yes 
Salesforce Yes 
Shiprocket No 
Shyplite No 
Yakit No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

Contact Us for More Details
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

ClickPost

Founded

2015

Country

India

Website

www.clickpost.ai/

Vendor Details

Company Name

ReverseLogix

Founded

2014

Country

United States

Website

www.reverselogix.com

Product Features

Returns Management

3PL / ERP Integration Yes 
Automated Exchanges No 
Branded Experience Yes 
Custom Return Policy Yes 
Inventory Management Yes 
One-Click Returns Processing Yes 
Returns Analytics Yes 
Shopper Self-Service Yes 
Smart Data Collection Yes 

Shipment Tracking

Alerts/Notifications Yes 
Delivery Estimate Yes 
For Freight Yes 
For eCommerce Yes 
Status Tracking Yes 
Website Integration Yes 

Product Features

Customer Satisfaction

360 Degree Feedback No 
Analytics Yes 
Call Reporting Yes 
Complaint Monitoring Yes 
Feedback Collection No 
Survey Management No 

Returns Management

3PL / ERP Integration Yes 
Automated Exchanges Yes 
Branded Experience Yes 
Custom Return Policy Yes 
Inventory Management Yes 
One-Click Returns Processing Yes 
Returns Analytics Yes 
Shopper Self-Service Yes 
Smart Data Collection Yes 

Alternatives

Alternatives

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Return Prime

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