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Description
To reduce returns and turn customers into loyal ones, you must provide a pleasant post-purchase customer experience. The post-purchase experience is the most important parameter when choosing a brand.
ClickPost offers a unified API platform that allows you to collaborate and visibility. It also leverages logistics intelligence to reduce exceptions, real-time tracking and predictive analytics to improve customer experience. Customers need to communicate clearly with their brand and have clear expectations about delivery. They also need seamless shipping.
ClickPost has helped customers increase their shipping NPS by 40 percent. Our control tower products and allocate have helped leading companies achieve a 9x return on ROI. ClickPost Platform is an integrated platform that powers all your applications and helps you reduce tech investments.
Description
Refund Retriever identifies problems with your shipments, applies for refunds when applicable, and ensures that the credits are reflected in your account, all while saving you time and requiring no initial investment. Furthermore, we offer alerts regarding possible logistics challenges through comprehensive reports and analytics, along with support in shipping and contract discussions. By doing this, we enhance your shipping operations and help lower your shipping costs. Both FedEx and UPS have guarantees for late deliveries, among other criteria that can lead to refunds. Our solutions operate seamlessly within your logistics framework – meticulously auditing your shipping invoices to uncover any discrepancies that entitle you to reimbursement. Without any upfront fees or the need for alterations to your current shipping practices, our service provides a straightforward way for your business to start reclaiming funds whenever eligible. Ultimately, our approach not only safeguards your investments but also empowers your company to optimize its shipping efficiency effectively.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Shopify
Yes
Amazon
Yes
Appbrew
Yes
Base.com
Yes
BetterCommerce
Yes
BigCommerce
Yes
DataChannel
Yes
Delhivery
Yes
FedEx Ship Manager
Yes
Integry
Yes
Integrations
Shopify
Yes
Amazon
No
Appbrew
No
Base.com
No
BetterCommerce
No
BigCommerce
No
DataChannel
No
Delhivery
No
FedEx Ship Manager
No
Integry
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Pricing Details
Our fee is a percentage of successfully disputed and credited refunds.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
ClickPost
Founded
2015
Country
India
Website
www.clickpost.ai/
Vendor Details
Company Name
Refund Retriever
Country
United States
Website
www.refundretriever.com
Product Features
Returns Management
3PL / ERP Integration
Yes
Automated Exchanges
No
Branded Experience
Yes
Custom Return Policy
Yes
Inventory Management
Yes
One-Click Returns Processing
Yes
Returns Analytics
Yes
Shopper Self-Service
Yes
Smart Data Collection
Yes
Shipment Tracking
Alerts/Notifications
Yes
Delivery Estimate
Yes
For Freight
Yes
For eCommerce
Yes
Status Tracking
Yes
Website Integration
Yes
Product Features
Parcel Audit
Auditing & Claim Filing Services
No
Automated Audit
No
Automated Claim Filing
Yes
Carrier Invoice Auditing
Yes
Cost Recovery Reporting
Yes
Data Import
No
Exceptions Management
Yes
Package Analytics
Yes
Predictive Analytics
No
Shipping Monitoring
Yes
Shipping Optimization
Yes
Third Party Management
No
