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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The Barco ClickShare range offers wireless presentation systems that are seamless, user-friendly, and hassle-free. ClickShare makes it easy to share presentations without the need for adapters, wires, or cables. Connectivity is key to success in today's business world. ClickShare from Barco allows you to ensure that your team works in close partnership. This facilitates enhanced collaboration and allows for the easier sharing knowledge and expertise. It is compatible with all devices. Laptops can connect via the USB Button of Collaboration App. Tablets and smartphones can connect via Mobile Apps. ClickShare offers regular updates for free and many tools to help you maintain the security and quality of your meeting collaboration hardware.

Description

Elevate your customer experience by transforming them into enthusiastic advocates through the use of Screen Share-enabled support. This innovative approach can cut support time by up to 82% in just minutes, leading to a marked increase in customer satisfaction through real-time solutions. By redefining your support team as a profit-generating unit, you can significantly streamline the support process. The ability to visualize your customers’ screens allows you to guide them directly to resolutions, making assistance straightforward and effective. With Median, you can observe your website visitors as they navigate in real-time, enabling you to instantly join their session, gently navigate their screens, and provide clear guidance. This method drastically reduces the time spent on support, eliminates the need for customers to describe their issues in detail, and proactively reduces future support requests with a simple screen-sharing feature. Begin your journey with a free trial today, and enjoy the convenience of Median’s integration with 12 leading chat platforms. Transition from chat to screen sharing effortlessly with just one click, ensuring that easy and interactive support is always within reach once you install the Median code on your site. This powerful tool not only enhances customer interactions but also empowers your support team to provide effective solutions promptly.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Chatra No 
Drift No 
Intercom No 
LiveChat No 
Olark No 
Re:amaze No 
Slaask No 
SnapEngage No 
Zendesk No 
tawk.to No 

Integrations

Chatra Yes 
Drift Yes 
Intercom Yes 
LiveChat Yes 
Olark Yes 
Re:amaze Yes 
Slaask Yes 
SnapEngage Yes 
Zendesk Yes 
tawk.to Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$50 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Barco

Founded

1934

Country

United States

Website

www.barco.com/en/clickshare

Vendor Details

Company Name

Median

Founded

2017

Country

United States

Website

www.hellomedian.com

Product Features

Meeting

Action Item Tracking No 
Agenda Management No 
Attendee Management No 
Board Meetings Yes 
Committee Meetings Yes 
Internal Meetings Yes 
Invitation Management No 
Legislative Meetings Yes 
Materials Management No 
Meeting Feedback No 
Meeting Preparation Tools No 
Meeting Room Booking No 
Minutes Management No 
Post-Meeting Tools No 
Scheduling No 
Travel Management No 
Voting Management No 

Presentation

3D Objects No 
Animations & Transitions No 
Audio Content No 
Collaboration Tools Yes 
Content Library No 
Customizable Templates No 
Media Library No 
Offline Editing No 
Offline Presenting No 
Screen Sharing Yes 
Search/Filter No 
Templates No 
Video Content No 

Screen Sharing

Annotations / Drawing Tools Yes 
Desktop / Browser Sharing Yes 
Mobile Screen Sharing Yes 
Presenter Control Management Yes 
Remote Control No 
Screen Capture No 
Screen Mirroring Yes 
Screen Recording No 

Product Features

Remote Support

Diagnostic Tools No 
File Transfer No 
Live Chat No 
Real-time Chat No 
Remote Control No 
Screen Sharing No 
Session Recording No 
Session Transfer No 
Surveys & Feedback No 

Screen Sharing

Annotations / Drawing Tools No 
Desktop / Browser Sharing No 
Mobile Screen Sharing No 
Presenter Control Management No 
Remote Control No 
Screen Capture No 
Screen Mirroring No 
Screen Recording No 

Alternatives

Alternatives

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