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Description
With ClickHelp you can create online FAQs, help files, user manuals, knowledge bases, guides, etc. and publish them instantly. Also, you can create printed documentation in various formats. ClickHelp is easy to set up and use - no installation, runs in a web browser and supports multiple platforms: Mac OS, Windows, and Linux.
Why ClickHelp? Here are some points:
* Easy to use WYSIWYG topic editor, as well as HTML source mode.
* Translation module to create a multi-language documentation site
* Password-protected online help.
* ClickHelp can import content from Microsoft Word, HTML, Markdown, RTF, CHM, ODT, etc. and export to CHM, HTML5 Web Help, PDF, DOCX, etc.
* Powerful full-text search.
* In-depth analytics and reporting.
* Context help engine.
* Branding options.
* Global find and replace.
* Automatic link validation and update.
* Dynamic content support for single-sourcing - snippets, variables, conditional blocks.
* Single Sign-On support for Google, Microsoft Azure AD, Salesforce and custom * OpenID Connect providers
* Taxonomies
* Readability scores and metrics.
Integrations: Zapier, Google Analytics, Google Search Console, Zendesk, AddThis, Google Translate, YouTube and much more.
Description
MadCap Central offers a secure, cloud-based platform designed specifically for authoring, collaboration, workflow, and project management tailored for technical writers and documentation teams. The process of managing content and projects has never been more streamlined. This unique solution enables your team to effortlessly track and oversee tasks, structure workflows, schedule and automate various processes, host and publish content, and enhance your authoring skills through the involvement and assessment of subject matter experts (SMEs). With its secure cloud environment, MadCap Central seamlessly integrates robust on-premises authoring and publishing features. The user-friendly interface is designed to simplify the organization of your content, projects, teams, and users. With a customizable dashboard, users can enhance their working experience for maximum efficiency. Its comprehensive capabilities allow for project uploads, importing from other users, assigning specific users to projects, setting project statuses, and receiving timely notifications about activities, ensuring that your documentation process is not only efficient but also highly collaborative. Furthermore, the integration of these features into a single platform means that teams can work together more effectively, reducing the time spent on administrative tasks.
API Access
Has API
API Access
Has API
Integrations
Salesforce
Zendesk
Bing
Google Analytics
Google Translate
LiveChat
Microsoft Azure
OpenAPIHub
ServiceNow
YouTube
Integrations
Salesforce
Zendesk
Bing
Google Analytics
Google Translate
LiveChat
Microsoft Azure
OpenAPIHub
ServiceNow
YouTube
Pricing Details
$175/month
Free Trial
Free Version
Pricing Details
$109 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ClickHelp
Founded
2010
Country
Armenia
Website
clickhelp.com
Vendor Details
Company Name
MadCap Software
Founded
2005
Country
United States
Website
www.madcapsoftware.com/products/central/
Product Features
Help Authoring Tools
Collaboration Tools
Content Library
Drag & Drop Editing
Image Library
Import HTML / Word
Multi-Format Output
Offline Editing
Preview Output
Screenshot Tool
Search
Templates
Text Editor / Word Processor
Translation Tools
Version Control
Software Documentation
Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
Version Control
WYSIWIG Editor
Webhooks
reStructured Text Support
Product Features
Help Authoring Tools
Collaboration Tools
Content Library
Drag & Drop Editing
Image Library
Import HTML / Word
Multi-Format Output
Offline Editing
Preview Output
Screenshot Tool
Search
Templates
Text Editor / Word Processor
Translation Tools
Version Control
Project Management
Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies
Software Documentation
Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
Version Control
WYSIWIG Editor
Webhooks
reStructured Text Support