Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 1 Rating

Total
ease
features
design
support

Description

With ClickHelp you can create online FAQs, help files, user manuals, knowledge bases, guides, etc. and publish them instantly. Also, you can create printed documentation in various formats. ClickHelp is easy to set up and use - no installation, runs in a web browser and supports multiple platforms: Mac OS, Windows, and Linux. Why ClickHelp? Here are some points: * Easy to use WYSIWYG topic editor, as well as HTML source mode. * Translation module to create a multi-language documentation site. * ClickHelp AI. * Password-protected online help. * ClickHelp can import content from Microsoft Word, HTML, Markdown, RTF, CHM, ODT, etc. and export to CHM, HTML5 Web Help, PDF, DOCX, etc. * Powerful full-text search. * In-depth analytics and reporting. * Context help engine. * Branding options. * Global find and replace. * Automatic link validation and update. * Dynamic content support for single-sourcing - snippets, variables, conditional blocks. * Single Sign-On support for Google, Microsoft Azure AD, Salesforce and custom * OpenID Connect providers * Taxonomies * Readability scores and metrics. Integrations: Zapier, Google Analytics, Google Search Console, Zendesk, AddThis, Google Translate, YouTube and much more.

Description

ITBoost is the comprehensive IT documentation software that consolidates everything you need in one platform. It simplifies the management of documentation, KPIs, and client feedback, making the process straightforward. Developed by ConnectWise, ITBoost features a dynamic dashboard that offers the most sophisticated documentation tools available, showcasing the critical metrics from your external systems. With ITBoost, you can effortlessly access all your MSP business applications, including PSAs and RMMs. This solution empowers you to manage your tasks efficiently, all from a single, user-friendly interface. Enjoy the convenience of having all your essential tools in one place for maximum productivity.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

3CX No 
Autotask PSA No 
Auvik No 
Bing Yes 
ConnectWise Automate No 
ConnectWise PSA No 
ConnectWise ScreenConnect No 
Datto SIRIS No 
DeepL Yes 
GoTo Connect No 
Google Translate Yes 
Kaseya VSA No 
LiveChat Yes 
Microsoft Azure Yes 
N-able N‑central No 
Panorama9 No 
Strategy Overview No 
Watchman Monitoring No 
Zapier Yes 
Zendesk Yes 

Integrations

3CX Yes 
Autotask PSA Yes 
Auvik Yes 
Bing No 
ConnectWise Automate Yes 
ConnectWise PSA Yes 
ConnectWise ScreenConnect Yes 
Datto SIRIS Yes 
DeepL No 
GoTo Connect Yes 
Google Translate No 
Kaseya VSA Yes 
LiveChat No 
Microsoft Azure No 
N-able N‑central Yes 
Panorama9 Yes 
Strategy Overview Yes 
Watchman Monitoring Yes 
Zapier No 
Zendesk No 

Pricing Details

$194/month
3 pricing levels for different needs
Free Trial Yes 
Free Version No 

Pricing Details

$17.00/month/user
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ClickHelp

Founded

2010

Country

Armenia

Website

clickhelp.com

Vendor Details

Company Name

ConnectWise

Founded

1982

Country

United States

Website

www.itboost.com

Product Features

Help Authoring Tools

Collaboration Tools Yes 
Content Library Yes 
Drag & Drop Editing Yes 
Image Library Yes 
Import HTML / Word Yes 
Multi-Format Output Yes 
Offline Editing No 
Preview Output Yes 
Screenshot Tool No 
Search Yes 
Templates Yes 
Text Editor / Word Processor Yes 
Translation Tools Yes 
Version Control Yes 

Software Documentation

Access Roles / User Permissions Yes 
Automatic Documentation Generation No 
Collaboration Tools Yes 
Docs Web Hosting Yes 
Feedback Capture Yes 
Markdown Support Yes 
Multiple Formats Support Yes 
Multiple Versions Support Yes 
Version Control Yes 
WYSIWIG Editor Yes 
Webhooks No 
reStructured Text Support No 

Product Features

Document Management

Access Controls No 
Archiving & Retention No 
Collaboration Tools No 
Compliance Tracking Yes 
Document Archiving Yes 
Document Assembly Yes 
Document Capture No 
Document Conversion No 
Document Delivery No 
Document Indexing Yes 
Document Retention Yes 
Electronic Signature No 
Email Management No 
File Recovery No 
File Type Conversion No 
Forms Management No 
Full Text Search No 
Offline Access No 
Optical Character Recognition No 
Print Management No 
Version Control Yes 

Password Management

Credential Management No 
Multifactor Authentication No 
Password Generator No 
Password Reset No 
Password Synchronization No 
Single Sign On No 
User Management No 

Alternatives

Alternatives

XIA Configuration Reviews

XIA Configuration

CENTREL Solutions
Bit.ai Reviews

Bit.ai

Bit Tech Labs