Average Ratings 1 Rating
Average Ratings 1 Rating
Description
With ClickHelp you can create online FAQs, help files, user manuals, knowledge bases, guides, etc. and publish them instantly. Also, you can create printed documentation in various formats. ClickHelp is easy to set up and use - no installation, runs in a web browser and supports multiple platforms: Mac OS, Windows, and Linux.
Why ClickHelp? Here are some points:
* Easy to use WYSIWYG topic editor, as well as HTML source mode.
* Translation module to create a multi-language documentation site.
* ClickHelp AI.
* Password-protected online help.
* ClickHelp can import content from Microsoft Word, HTML, Markdown, RTF, CHM, ODT, etc. and export to CHM, HTML5 Web Help, PDF, DOCX, etc.
* Powerful full-text search.
* In-depth analytics and reporting.
* Context help engine.
* Branding options.
* Global find and replace.
* Automatic link validation and update.
* Dynamic content support for single-sourcing - snippets, variables, conditional blocks.
* Single Sign-On support for Google, Microsoft Azure AD, Salesforce and custom * OpenID Connect providers
* Taxonomies
* Readability scores and metrics.
Integrations: Zapier, Google Analytics, Google Search Console, Zendesk, AddThis, Google Translate, YouTube and much more.
Description
Dokumint is a comprehensive IT documentation tool tailored for Managed Service Providers (MSPs) and technical teams. It streamlines the organization of client environments, assets, procedures, network specifics, services, licensing information, contacts, integrations, and operational relationships all within a single, structured platform.
Rather than relying on disorganized notes and outdated spreadsheets, Dokumint emphasizes cohesive and accessible documentation that clarifies what exists, its location, ownership, dependencies, and essential information engineers need prior to making changes.
Born from the genuine challenges faced by MSPs, it aims to enhance the clarity of handovers, expedite troubleshooting processes, simplify onboarding, and bolster the reliability of operational knowledge when under stress. Furthermore, this innovative solution ensures that teams can maintain efficiency and confidence, even in high-pressure situations.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Bing
Yes
DeepL
Yes
Google Analytics
Yes
Google Translate
Yes
HaloPSA
No
LiveChat
Yes
Microsoft 365
No
Microsoft Azure
Yes
NinjaOne
No
OpenAPIHub
Yes
Integrations
Bing
No
DeepL
No
Google Analytics
No
Google Translate
No
HaloPSA
Yes
LiveChat
No
Microsoft 365
Yes
Microsoft Azure
No
NinjaOne
Yes
OpenAPIHub
No
Pricing Details
$194/month
3 pricing levels for different needs
Free Trial
Yes
Free Version
No
Pricing Details
£32 per month/user
Priced per user, with price breaks for multiple users and non-profits. No long-term contracts. No onboarding fees.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
ClickHelp
Founded
2010
Country
Armenia
Website
clickhelp.com
Vendor Details
Company Name
Dokumint
Founded
2025
Country
United Kingdom
Website
dokumint.io
Product Features
Help Authoring Tools
Collaboration Tools
Yes
Content Library
Yes
Drag & Drop Editing
Yes
Image Library
Yes
Import HTML / Word
Yes
Multi-Format Output
Yes
Offline Editing
No
Preview Output
Yes
Screenshot Tool
No
Search
Yes
Templates
Yes
Text Editor / Word Processor
Yes
Translation Tools
Yes
Version Control
Yes
Software Documentation
Access Roles / User Permissions
Yes
Automatic Documentation Generation
No
Collaboration Tools
Yes
Docs Web Hosting
Yes
Feedback Capture
Yes
Markdown Support
Yes
Multiple Formats Support
Yes
Multiple Versions Support
Yes
Version Control
Yes
WYSIWIG Editor
Yes
Webhooks
No
reStructured Text Support
No