Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 1 Rating

Total
ease
features
design
support

Description

With ClickHelp you can create online FAQs, help files, user manuals, knowledge bases, guides, etc. and publish them instantly. Also, you can create printed documentation in various formats. ClickHelp is easy to set up and use - no installation, runs in a web browser and supports multiple platforms: Mac OS, Windows, and Linux. Why ClickHelp? Here are some points: * Easy to use WYSIWYG topic editor, as well as HTML source mode. * Translation module to create a multi-language documentation site. * ClickHelp AI. * Password-protected online help. * ClickHelp can import content from Microsoft Word, HTML, Markdown, RTF, CHM, ODT, etc. and export to CHM, HTML5 Web Help, PDF, DOCX, etc. * Powerful full-text search. * In-depth analytics and reporting. * Context help engine. * Branding options. * Global find and replace. * Automatic link validation and update. * Dynamic content support for single-sourcing - snippets, variables, conditional blocks. * Single Sign-On support for Google, Microsoft Azure AD, Salesforce and custom * OpenID Connect providers * Taxonomies * Readability scores and metrics. Integrations: Zapier, Google Analytics, Google Search Console, Zendesk, AddThis, Google Translate, YouTube and much more.

Description

Dokumint is a comprehensive IT documentation tool tailored for Managed Service Providers (MSPs) and technical teams. It streamlines the organization of client environments, assets, procedures, network specifics, services, licensing information, contacts, integrations, and operational relationships all within a single, structured platform. Rather than relying on disorganized notes and outdated spreadsheets, Dokumint emphasizes cohesive and accessible documentation that clarifies what exists, its location, ownership, dependencies, and essential information engineers need prior to making changes. Born from the genuine challenges faced by MSPs, it aims to enhance the clarity of handovers, expedite troubleshooting processes, simplify onboarding, and bolster the reliability of operational knowledge when under stress. Furthermore, this innovative solution ensures that teams can maintain efficiency and confidence, even in high-pressure situations.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Bing Yes 
DeepL Yes 
Google Analytics Yes 
Google Translate Yes 
HaloPSA No 
LiveChat Yes 
Microsoft 365 No 
Microsoft Azure Yes 
NinjaOne No 
OpenAPIHub Yes 
Salesforce Yes 
UniFi WiFi No 
YouTube Yes 
Zammad No 
Zapier Yes 
Zendesk Yes 

Integrations

Bing No 
DeepL No 
Google Analytics No 
Google Translate No 
HaloPSA Yes 
LiveChat No 
Microsoft 365 Yes 
Microsoft Azure No 
NinjaOne Yes 
OpenAPIHub No 
Salesforce No 
UniFi WiFi Yes 
YouTube No 
Zammad Yes 
Zapier No 
Zendesk No 

Pricing Details

$194/month
3 pricing levels for different needs
Free Trial Yes 
Free Version No 

Pricing Details

£32 per month/user
Priced per user, with price breaks for multiple users and non-profits. No long-term contracts. No onboarding fees.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

ClickHelp

Founded

2010

Country

Armenia

Website

clickhelp.com

Vendor Details

Company Name

Dokumint

Founded

2025

Country

United Kingdom

Website

dokumint.io

Product Features

Help Authoring Tools

Collaboration Tools Yes 
Content Library Yes 
Drag & Drop Editing Yes 
Image Library Yes 
Import HTML / Word Yes 
Multi-Format Output Yes 
Offline Editing No 
Preview Output Yes 
Screenshot Tool No 
Search Yes 
Templates Yes 
Text Editor / Word Processor Yes 
Translation Tools Yes 
Version Control Yes 

Software Documentation

Access Roles / User Permissions Yes 
Automatic Documentation Generation No 
Collaboration Tools Yes 
Docs Web Hosting Yes 
Feedback Capture Yes 
Markdown Support Yes 
Multiple Formats Support Yes 
Multiple Versions Support Yes 
Version Control Yes 
WYSIWIG Editor Yes 
Webhooks No 
reStructured Text Support No 

Product Features

Alternatives

Alternatives