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Description
With ClickHelp you can create online FAQs, help files, user manuals, knowledge bases, guides, etc. and publish them instantly. Also, you can create printed documentation in various formats. ClickHelp is easy to set up and use - no installation, runs in a web browser and supports multiple platforms: Mac OS, Windows, and Linux.
Why ClickHelp? Here are some points:
* Easy to use WYSIWYG topic editor, as well as HTML source mode.
* Translation module to create a multi-language documentation site.
* ClickHelp AI.
* Password-protected online help.
* ClickHelp can import content from Microsoft Word, HTML, Markdown, RTF, CHM, ODT, etc. and export to CHM, HTML5 Web Help, PDF, DOCX, etc.
* Powerful full-text search.
* In-depth analytics and reporting.
* Context help engine.
* Branding options.
* Global find and replace.
* Automatic link validation and update.
* Dynamic content support for single-sourcing - snippets, variables, conditional blocks.
* Single Sign-On support for Google, Microsoft Azure AD, Salesforce and custom * OpenID Connect providers
* Taxonomies
* Readability scores and metrics.
Integrations: Zapier, Google Analytics, Google Search Console, Zendesk, AddThis, Google Translate, YouTube and much more.
Description
Docusnap efficiently catalogs your network's infrastructure, hardware, software, and standard application servers. With its capabilities, you can effortlessly generate network diagrams, evaluation reports, operational manuals, and contingency strategies. Docusnap provides insights into data access permissions and verifies the proper licensing of your software. Additionally, it allows for the identification of current IT dependencies. You can trust Docusnap to produce detailed reports and visual representations of your network. Furthermore, it enables the creation of essential operational documents and contingency plans while offering clarity on data access and software compliance. At itelio, we prioritize our team, as the company's achievements stem from the expertise and dedication of our talented workforce. Currently, itelio GmbH boasts a diverse team of around 90 professionals from different countries, each contributing to our collective success. This diversity enriches our company culture and drives innovation.
API Access
Has API
No
API Access
Has API
No
Integrations
Microsoft Azure
Yes
Bing
Yes
DeepL
Yes
Google Analytics
Yes
Google Translate
Yes
LiveChat
Yes
Microsoft 365
No
OpenAPIHub
Yes
Salesforce
Yes
VMware Cloud
No
Integrations
Microsoft Azure
Yes
Bing
No
DeepL
No
Google Analytics
No
Google Translate
No
LiveChat
No
Microsoft 365
Yes
OpenAPIHub
No
Salesforce
No
VMware Cloud
Yes
Pricing Details
$194/month
3 pricing levels for different needs
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
ClickHelp
Founded
2010
Country
Armenia
Website
clickhelp.com
Vendor Details
Company Name
itelio
Founded
2004
Country
Germany
Website
www.itelio.com/en/docusnap/
Product Features
Help Authoring Tools
Collaboration Tools
Yes
Content Library
Yes
Drag & Drop Editing
Yes
Image Library
Yes
Import HTML / Word
Yes
Multi-Format Output
Yes
Offline Editing
No
Preview Output
Yes
Screenshot Tool
No
Search
Yes
Templates
Yes
Text Editor / Word Processor
Yes
Translation Tools
Yes
Version Control
Yes
Software Documentation
Access Roles / User Permissions
Yes
Automatic Documentation Generation
No
Collaboration Tools
Yes
Docs Web Hosting
Yes
Feedback Capture
Yes
Markdown Support
Yes
Multiple Formats Support
Yes
Multiple Versions Support
Yes
Version Control
Yes
WYSIWIG Editor
Yes
Webhooks
No
reStructured Text Support
No
Product Features
IT Management
Capacity Monitoring
No
Compliance Management
No
Event Logs
No
Hardware Inventory
No
IT Budgeting
No
License Management
No
Patch Management
No
Remote Access
No
Scheduling
No
Software Inventory
No
User Activity Monitoring
No