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Description
With ClickHelp you can create online FAQs, help files, user manuals, knowledge bases, guides, etc. and publish them instantly. Also, you can create printed documentation in various formats. ClickHelp is easy to set up and use - no installation, runs in a web browser and supports multiple platforms: Mac OS, Windows, and Linux.
Why ClickHelp? Here are some points:
* Easy to use WYSIWYG topic editor, as well as HTML source mode.
* Translation module to create a multi-language documentation site.
* ClickHelp AI.
* Password-protected online help.
* ClickHelp can import content from Microsoft Word, HTML, Markdown, RTF, CHM, ODT, etc. and export to CHM, HTML5 Web Help, PDF, DOCX, etc.
* Powerful full-text search.
* In-depth analytics and reporting.
* Context help engine.
* Branding options.
* Global find and replace.
* Automatic link validation and update.
* Dynamic content support for single-sourcing - snippets, variables, conditional blocks.
* Single Sign-On support for Google, Microsoft Azure AD, Salesforce and custom * OpenID Connect providers
* Taxonomies
* Readability scores and metrics.
Integrations: Zapier, Google Analytics, Google Search Console, Zendesk, AddThis, Google Translate, YouTube and much more.
Description
The DCP CCMS utilizes a native XML database, offering a flexible framework for managing content, enabling transformation, reuse, searching, retrieval, workflow management, and single-source publishing. Centralized in a unified repository, XML content and digital assets are maintained in a single-source format, independent of any specific storage format. This methodology ensures a singular, reliable source of truth for content, allowing for automatic updates to be disseminated across various distribution platforms. This principle, referred to as “single-sourcing,” is a key aspect of Dakota’s content management strategy. Single-sourcing not only enhances security but also streamlines the processes of content creation, maintenance, and publication. By having a central repository, individual content components benefit from distinct lifecycles concerning review, revision, and localization, along with tailored policies for ownership, tagging, and versioning. Moreover, document components can be efficiently reused and shared among multiple documents, fostering greater collaboration and resource optimization. This innovative approach ultimately leads to improved consistency and coherence in content delivery.
API Access
Has API
No
API Access
Has API
No
Integrations
Bing
Yes
DeepL
Yes
Google Analytics
Yes
Google Translate
Yes
LiveChat
Yes
Microsoft Azure
Yes
OpenAPIHub
Yes
Salesforce
Yes
YouTube
Yes
Zapier
Yes
Integrations
Bing
No
DeepL
No
Google Analytics
No
Google Translate
No
LiveChat
No
Microsoft Azure
No
OpenAPIHub
No
Salesforce
No
YouTube
No
Zapier
No
Pricing Details
$194/month
3 pricing levels for different needs
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
ClickHelp
Founded
2010
Country
Armenia
Website
clickhelp.com
Vendor Details
Company Name
Dakota Systems
Founded
1999
Country
United States
Website
www.daksys.com/component-content-management/
Product Features
Help Authoring Tools
Collaboration Tools
Yes
Content Library
Yes
Drag & Drop Editing
Yes
Image Library
Yes
Import HTML / Word
Yes
Multi-Format Output
Yes
Offline Editing
No
Preview Output
Yes
Screenshot Tool
No
Search
Yes
Templates
Yes
Text Editor / Word Processor
Yes
Translation Tools
Yes
Version Control
Yes
Software Documentation
Access Roles / User Permissions
Yes
Automatic Documentation Generation
No
Collaboration Tools
Yes
Docs Web Hosting
Yes
Feedback Capture
Yes
Markdown Support
Yes
Multiple Formats Support
Yes
Multiple Versions Support
Yes
Version Control
Yes
WYSIWIG Editor
Yes
Webhooks
No
reStructured Text Support
No
Product Features
Content Management
Audio Content
No
Customizable Templates
No
Document Indexing
No
E-forms
No
Full Text Search
No
Image Editor
No
SEO Management
No
Text Editor
No
Version Control
No
Video Content
No
Website Management
No