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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Our dedicated team is available around the clock to interact with your site visitors and turn them into satisfied customers! They can engage in chat or text conversations, respond to inquiries, and assist in making purchases! Additionally, you are granted complete access to our chat software, enabling you to take over chats or texts at your convenience. Each customer benefits from our powerful, enterprise-level platform for customer engagement and marketing analytics. You will have insights into who is browsing your website, the ability to invite them for conversation, create skill groups, set up routing rules for your agents and departments, and analyze data through over 50 detailed reports. Leverage the expertise of our professional agents to ensure your business remains responsive even when you're not available; you'll never lose the chance to engage with a potential customer! Enhance visitor engagement with tailored greetings and prompt invitations that capture attention, all while being informed about their previous interactions and interests. By gathering customer feedback, you can improve satisfaction levels and elevate the quality of interactions with your agents. This comprehensive approach not only boosts customer loyalty but also contributes to the sustained growth of your business.

Description

We enhance sales and provide valuable customer insights by equipping businesses with software, dedicated agents, and a management team that actively engages site visitors around the clock via live chat. Our fully managed live chat sales teams begin to generate returns within the initial month of service. Our sole focus is to assist companies in increasing their online revenue by offering the necessary expertise, software, and personnel to engage visitors effectively through live chat. Reach out to us to discover how we consistently boost revenue for our diverse clientele. Our experienced agents cater to a wide spectrum of customers, from large corporations to smaller enterprises. We seamlessly integrate with any CRM system and, uniquely among market solutions, can adapt to any digital marketing campaign tracking method. With extensive experience serving clients across the United States, the United Kingdom, and Australia, we utilize our deep understanding of digital marketing to continually refine the live chat experience. Our fully managed sales packages are designed to start providing returns as early as the first month, ensuring that our clients see immediate benefits. By choosing us, businesses not only enhance their customer engagement but also position themselves for sustained growth and success.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Click and Chat

Country

United States

Website

clickandchat.com

Vendor Details

Company Name

Greechat

Country

Australia

Website

www.greechat.com

Product Features

Product Features

Alternatives

Alternatives

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