Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
Most IT departments are currently in the process of redesigning their data center. This is mainly due to the desire to reduce costs while simultaneously implementing the ability support a virtualized, cloud-enabled and dynamic data center. The modern data center has one of its most important features: increasing traffic between servers. Most servers are Linux- or UNIX-based. The next-generation data centre must facilitate server-to-server communication that is high-availability and highly tuned for performance. IT staff require access to server performance details and availability information from their browser desktops and their mobile phones. They also need a simpler way to see server status. Specifically, we will be focusing on consolidation, virtualization, and Cloud computing.
Description
Readymode (formerly XenCALL), a cloud-based CRM and VoIP solution, empowers telemarketers and contact centers to run campaigns, increase leads and close more deals. Top features include agent and call-list prioritization, agent calendar, agent callback calendar and blended inbound and outbound calling channels. Conference calling, call recording, and many more. Readymode, a browser-based solution, is easy to use and comes with personalized training and support. With an intuitive predictive dialer, you can streamline and automate administrative tasks. Take a proactive look at call center analytics reports to see how agents perform. With our integrated CRM and third-party integration capabilities, you have everything you need. Dynamically create new lists from all your leads to assign to your sales team. Direct server-to-server connectivity with TrustedTPV or VoiceLog Verification systems. Third party lead posts are easy to integrate.
API Access
Has API
No
API Access
Has API
No
Integrations
Adobe Acrobat Sign
No
Authorize.Net
No
ConvergeHub
No
Dropbox
No
Gmail
No
Goliath
No
Gong
No
Google Calendar
No
Google Maps
No
Keap
No
Integrations
Adobe Acrobat Sign
Yes
Authorize.Net
Yes
ConvergeHub
Yes
Dropbox
Yes
Gmail
Yes
Goliath
Yes
Gong
Yes
Google Calendar
Yes
Google Maps
Yes
Keap
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$150
/license/month
includes all features, all-in-one platform
includes all features, all-in-one platform
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
Yes
Mac
No
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
AES LLC
Country
United States
Website
www.aesclever.com/pages/current/index.htm
Vendor Details
Company Name
Readymode (formerly Xencall)
Founded
2014
Country
Canada
Website
readymode.com
Product Features
Network Monitoring
Bandwidth Monitoring
Yes
Baseline Manager
No
Diagnostic Tools
Yes
IP Address Monitoring
Yes
Internet Usage Monitoring
No
Real Time Analytics
Yes
Resource Management
No
SLA Monitoring
No
Server Monitoring
Yes
Uptime Monitoring
No
Web Traffic Reporting
Yes
Product Features
Auto Dialer
Call Center Management
Yes
Call Recording
Yes
Call Reporting
Yes
Call Scripting
Yes
Lead Management
Yes
Power Dialer
Yes
Predictive Dialer
Yes
Preview Dialer
Yes
Progressive Dialer
Yes
Surveys
Yes
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
Yes
Database
No
Escalation Management
Yes
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
Yes
Queue Management
Yes
Real-time Chat
No
Reporting/Analytics
Yes
Inside Sales
Auto-Dialing
Yes
Call List Management
Yes
Call Recording
Yes
Campaign Management
Yes
Dashboard
Yes
Data Management
Yes
Lead Capture
Yes
Lead Distribution
Yes
Lead Scoring
Yes
Performance Management
Yes
Predictive Dialer
Call Monitoring
Yes
Call Recording
Yes
Call Results
Yes
Call Transfer
Yes
Callback Scheduling
Yes
Campaign Specific Caller ID
Yes
Contact Management
Yes
FCC Compliance
Yes
FTC Compliance
Yes
Lead Capture
Yes
Lead Management
Yes
Workforce Optimization (WFO)
Interaction Analytics
No
Liability Recording
No
Performance Management
No
Quality Management
No
Real-time Guidance
No
Reporting
No
Speech Analytics
No
Surveying
No
Workforce Management
No
eLearning
No