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Average Ratings 0 Ratings

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features
design
support

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Description

Enhance your conversion rates with an advanced search capability that tailors the shopping experience, consistently displaying the most pertinent products through a groundbreaking search system specifically designed for online retail. This unified engine for e-commerce intuitively understands customer intent and context, utilizing special characters, measurements, attributes, modifiers, and categories through faceted search, mimicking the expertise of an actual sales associate. It ensures accurate search outcomes even when users mistype or include minor errors by employing intelligent autocorrect features. Moreover, the built-in synonym recognition across various languages allows for the delivery of pertinent search results that might otherwise be overlooked. To further elevate the user experience, you can effortlessly implement custom UX-blocks, enabling easy filtering by any product attribute to refine search or category results. Additionally, you can enrich the search experience by integrating highly relevant content from your blog, categories, and CMS pages, ensuring users find exactly what they need. By creating a seamless and intuitive search environment, customers are more likely to engage and make purchases.

Description

Achieve greater precision in results with the Inbenta Semantic Search Engine, which comprehends the intent behind customer inquiries. As the most commonly utilized self-service feature, found on 85% of websites, the capability to present the most pertinent information can significantly impact the quality of the customer experience on your site. Inbenta Search aggregates information from various customer relationship management platforms like Salesforce.com and Zendesk, as well as other specified online sources. By leveraging Inbenta's Symbolic AI and Natural Language Processing technologies, this advanced semantic search system effectively interprets user questions, swiftly provides the best answers, and helps lower your support expenses. Furthermore, adopting Inbenta's Symbolic AI technology eliminates the need for extensive data training, allowing for rapid deployment and immediate advantages from the Inbenta Search engine. This means that businesses can enhance customer satisfaction while also streamlining their operational costs efficiently.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Act-On Yes 
ActiveCampaign Yes 
Apsis One Yes 
DanDomain Yes 
Facebook Yes 
Genesys Cloud CX No 
Google Ads Yes 
Heyloyalty Yes 
Magento Yes 
MailUp Yes 
Mailchimp Yes 
MarketingPlatform Yes 
NiCE Workforce Management (WFM) No 
PrestaShop Yes 
Salesforce No 
Shopify Yes 
SmartWeb Yes 
TCS BaNCS No 
WooCommerce Yes 
Zendesk No 

Integrations

Act-On No 
ActiveCampaign No 
Apsis One No 
DanDomain No 
Facebook No 
Genesys Cloud CX Yes 
Google Ads No 
Heyloyalty No 
Magento No 
MailUp No 
Mailchimp No 
MarketingPlatform No 
NiCE Workforce Management (WFM) Yes 
PrestaShop No 
Salesforce Yes 
Shopify No 
SmartWeb No 
TCS BaNCS Yes 
WooCommerce No 
Zendesk Yes 

Pricing Details

$89 per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Clerk.io

Founded

2011

Country

Denmark

Website

clerk.io

Vendor Details

Company Name

Inbenta

Founded

2005

Country

United States

Website

www.inbenta.com/en/products/search/

Product Features

Customer Data Platforms (CDP)

Behavioral Analytics No 
Campaign Management No 
Customer Profiles No 
Customer Segmentation No 
Data Integration No 
Data Matching No 
GDPR Compliance No 
Personalization No 
Predictive Modeling No 

eCommerce Marketing

AB Testing No 
Abandoned Cart Email No 
Analytics / ROI Tracking No 
Customer Data Profiles No 
Dynamic Content No 
Email Marketing No 
Email Personalization No 
Facebook Ads No 
Google Ads No 
Product Recommendations No 
Push Notifications No 
Retargeting No 
SMS Marketing No 
Search Marketing No 
Segmentation No 
Signup Forms & Popups No 
Social Marketing No 
Triggered Emails No 
Website Visitor Tracking No 

eCommerce Personalization

A/B Testing No 
Abandoned Cart Email No 
Dynamic Pricing No 
Offers & Discounts Notifications No 
Personalized Site Navigation No 
Product Recommendations No 
Reporting / Analytics No 
Social Insights No 

Personalization

A/B Testing No 
Abandoned Cart Saver No 
Account Based Marketing No 
Behavioral Targeting Yes 
Campaign Segmentation Yes 
Content Analytics Yes 
Contextual Targeting Yes 
Customer Profiles Yes 
Experience Management Yes 
Recommendation Engine Yes 
Website Personalization Yes 

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