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features
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Description

Enhance your conversion rates with an advanced search capability that tailors the shopping experience, consistently displaying the most pertinent products through a groundbreaking search system specifically designed for online retail. This unified engine for e-commerce intuitively understands customer intent and context, utilizing special characters, measurements, attributes, modifiers, and categories through faceted search, mimicking the expertise of an actual sales associate. It ensures accurate search outcomes even when users mistype or include minor errors by employing intelligent autocorrect features. Moreover, the built-in synonym recognition across various languages allows for the delivery of pertinent search results that might otherwise be overlooked. To further elevate the user experience, you can effortlessly implement custom UX-blocks, enabling easy filtering by any product attribute to refine search or category results. Additionally, you can enrich the search experience by integrating highly relevant content from your blog, categories, and CMS pages, ensuring users find exactly what they need. By creating a seamless and intuitive search environment, customers are more likely to engage and make purchases.

Description

Achieving comprehensive relevance across various domains such as Websites, Ecommerce, Services, and workplaces is crucial. Each search, recommendation, and interaction contributes to an improved experience. Our mission is to empower businesses to create the relevant encounters that users anticipate. With the Coveo Relevance Cloud, foundational relevant search marks just the start. Leverage self-optimizing AI that adapts based on every click and inquiry at all interaction points. This ensures you can provide progressively enhanced experiences, recognizing search relevance from the very first day and expanding to complete 360° Relevance. Every interaction offers insights into customer desires, allowing you to present them with pertinent product results and personalized content recommendations that they’ll be eager to 'add to cart.' Speed up connection to the most relevant answers through AI-driven customer self-service and AI-supported agent responses. Coveo excels in functionality, offering a wide array of features including intuitive drag-and-drop UI customizations, versatile headless APIs, and many additional capabilities, making it easier than ever for businesses to thrive in a competitive landscape.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

ActiveCampaign
AppBilling
AppWise
Apsis One
Canopy
Facebook
Google Ads
Google Cloud Discovery AI
Heyloyalty
LumApps
Magento
Mailchimp
MarketingPlatform
PrestaShop
SAP Store
Salesforce
ServiceNow
Shopify
Sitecore
SmartWeb

Integrations

ActiveCampaign
AppBilling
AppWise
Apsis One
Canopy
Facebook
Google Ads
Google Cloud Discovery AI
Heyloyalty
LumApps
Magento
Mailchimp
MarketingPlatform
PrestaShop
SAP Store
Salesforce
ServiceNow
Shopify
Sitecore
SmartWeb

Pricing Details

$89 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Clerk.io

Founded

2011

Country

Denmark

Website

clerk.io

Vendor Details

Company Name

Coveo

Founded

2005

Country

Canada

Website

www.coveo.com

Product Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

eCommerce Marketing

AB Testing
Abandoned Cart Email
Analytics / ROI Tracking
Customer Data Profiles
Dynamic Content
Email Marketing
Email Personalization
Facebook Ads
Google Ads
Product Recommendations
Push Notifications
Retargeting
SMS Marketing
Search Marketing
Segmentation
Signup Forms & Popups
Social Marketing
Triggered Emails
Website Visitor Tracking

eCommerce Personalization

A/B Testing
Abandoned Cart Email
Dynamic Pricing
Offers & Discounts Notifications
Personalized Site Navigation
Product Recommendations
Reporting / Analytics
Social Insights

Personalization

A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization

Product Features

eCommerce Personalization

A/B Testing
Abandoned Cart Email
Dynamic Pricing
Offers & Discounts Notifications
Personalized Site Navigation
Product Recommendations
Reporting / Analytics
Social Insights

Enterprise Search

AI / Machine Learning
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics
eDiscovery

Insight Engines

AI / Machine Learning
Augmented Analytics
Data Aggregation
Data Classification
Data Extraction
Data Source Connectors
Full Text Search
Intent Recognition
Multiple Data Sources
Search / Filter
Sentiment Analysis

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Personalization

A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization

Alternatives

Alternatives

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